Experience

BLUETOWN

• Denmark
• Telecommunications
• 1 - 100 Employee

• Network Field Engineer (NOC Level II)

  • Feb 2022 - Present

  • Coordinate with customers and perform troubleshoot to resolve all application issues and maintain relationships with vendors plus networking system.• Install, repair and upgrade all network and provide technical and onsite support.• Provide backup to NOC and manage operating field groups via upgradation

• Network Operations Center Engineer (NOC Level I)

  • Sep 2020 - Jan 2022

  Using the Network Monitoring Systems (NMS) to detect network faults/anomalies• Dispatching anomalies to Maintenance teams to be resolved• Following up on network failure resolution while escalating as needed to ensure faults are resolved within the SLA.• Using email to keep management and stakeholders informed of system/network outages.• Adding new network elements to the network on Cnmaestro and Zabbix in accordance with the guidelines provided.

• Network Operations Center Engineer(NOC)

  • May 2020 - Aug 2020



Koforidua Technical University

• Ghana

• National service personel

  • Sep 2018 - Aug 2019

  Teaching of process control system practicals, hydraulic and pneumatic instrumentation module and lab technician Teaching of process control system practicals, hydraulic and pneumatic instrumentation module and lab technician



GIL Automations

• United States
• Automation Machinery Manufacturing
• 100 - 200 Employee

• Assistant Researcher

  • Jul 2017 - Aug 2017



Northampton Community College

• United States
• Higher Education
• 700 & Above Employee

• Technician

  • Dec 2016 - May 2017

  Building and assembling of training training stands (Internship) Building and assembling of training training stands (Internship)



Free time machine shop

• Ghana

• Technician

  • Jun 2015 - Aug 2015

  Manufacturing of cars and heavy duty’s spare parts (Internship) Manufacturing of cars and heavy duty’s spare parts (Internship)