rujia yuan
Help Desk Specialist at Treadwell Group Pty Ltd- Claim this Profile
Click to upgrade to our gold package
for the full feature experience.
-
中文 Native or bilingual proficiency
-
英语 Professional working proficiency
Topline Score
Bio
Experience
-
Treadwell Group Pty Ltd
-
Australia
-
Wholesale Building Materials
-
1 - 100 Employee
-
Help Desk Specialist
-
Apr 2018 - Present
-
-
-
ServiceOne Beijing Limited
-
China
-
Computer Networking Products
-
1 - 100 Employee
-
IT technical support
-
Sep 2014 - Jul 2017
The company is engaged in third party outsourcing services, and we do service for like: Nike、Zoetis animal health、Gucci、 Kohler bathroom、 Heineken beer and so on. The service including: equipment maintenance information, trouble shooting, installation system, all kinds of ERP software configuration, new equipment shelves installation and commissioning, routine examination etc.. My mainly work is service for the Zoetis animal health company. according to the company's international strategy to complete the construction of information technology and troubleshooting.
-
-
-
-
IT technical support
-
May 2011 - Mar 2014
The company is main retail and wholesale all kinds of agricultural products, there are seven stores. Incumbency mainly maintenance management configuration all information equipment and data (including computer and network of office personnel set deployment, ERP software, Win2003 server, cash register, monitoring system, printers and print servers, OFFICE IM internal information transmission and so on), help the company to maintain the daily business and settlement data. The company is main retail and wholesale all kinds of agricultural products, there are seven stores. Incumbency mainly maintenance management configuration all information equipment and data (including computer and network of office personnel set deployment, ERP software, Win2003 server, cash register, monitoring system, printers and print servers, OFFICE IM internal information transmission and so on), help the company to maintain the daily business and settlement data.
-
-
-
华硕
-
China
-
Research
-
Software Engineer
-
Jan 2010 - Jul 2010
This is my internship work. During the tenure of office, mainly involved in the compilation and maintenance of enterprise internal management system, according to the instructions of the leadership and business needs to modify the ERP system. Mainly to help the team to produce a number of documents function, communication and cooperation with the plant staff to improve the ERP system. This is my internship work. During the tenure of office, mainly involved in the compilation and maintenance of enterprise internal management system, according to the instructions of the leadership and business needs to modify the ERP system. Mainly to help the team to produce a number of documents function, communication and cooperation with the plant staff to improve the ERP system.
-
-
Education
-
Beijing Foreign Studies University Network College
Bachelor's degree, Computer Science and Technology