Experience

RISE EDUCATION

• Professional Training and Coaching
• 1 - 100 Employee

• R&D Manager (과장)

  • Dec 2020 - Present

  R&D R&D



Pagoda Academy

• South Korea
• Education Management
• 1 - 100 Employee

• Recruiting and Training Manager

  • Aug 2019 - Dec 2020

• Teaching Staff HR Liaison / Head Teacher

  • Jun 2016 - Aug 2019

  - In-house teaching staff trainer / HR liaison : maintain a high level of training in the teaching staff to ensure clients receive high quality services to satisfy individual demands. Deal with general HR inquiries from the teaching staff, act upon requests or queries in person if possible, if not, help the teacher to liaise with Korean speaking management staff. - Continuous monitoring of services provided to keep track of class quality, focusing on individual teaching staff adherence to training materials and service compatibility with the clients’ wants and needs.- Cooperate with Head Branch Manager to improve workplace efficiency by monitoring monthly average and individual booking and absence rates, while providing monthly feedback to teachers to commend and re-train teachers as necessary. Review student's complaints or commendations and follow up on issues with the teacher in question and take appropriate necessary measures. - Organize and hold bi-Monthly teaching staff meetings to discuss branch sales figures, notify changes in company policies or introduce and explain new service products in order for the teaching staff to accurately evaluate clients needs and utilize appropriate services and materials accordingly. Show less

• Bilingual Teacher (ENG/KOR)

  • Sep 2014 - Aug 2019


APPLETRANS (Seoul, KOREA)
• Freelance Translator

  • Feb 2018 - Dec 2020


Alpha-Plus Translations

• United Kingdom
• Translation and Localization

• Korean / English Language Specialist

  • Nov 2010 - Apr 2011

  Korean <-> English Translation and Interpretation Korean <-> English Translation and Interpretation



Babylon Human Translations

• Korean / English Translator

  • Sep 2010 - Apr 2011

  Korean <-> English Translations and Proofreading Korean <-> English Translations and Proofreading