Senior Sales Executive/Cashier/ Accessories In-Charge

• Mar 2015 - Present

The groups' subsidiaries operate in Retail & Distribution of Sporting goods ( SUN AND SAND SPORTS & NIKE,ADIDAS, UNDER ARMOUR ) and lifestyle brands (Timberland, Vans, The North Face, Colombia), Health & Fitness etc. My main duties include:  Answering customers’ question about products, prices, availability, product uses, and credit terms.  Collaborating with colleagues to exchange information such as selling strategies and marketing information that drives the overall KPIs.  Hourly tracking and calculation of Transaction KPIs.  Receive payment by cash, check, credit cards, vouchers, or automatic debits.  Issue receipts, refunds, credits, or change due to customers.  Ensuring Strict Adherence to all SOPs.  Stock control/Monitoring the entire value chain.  Assist customers by providing information and resolving their complaints.  Count money in drawers to ensure that amounts are correct and that there is adequate change.  Establish or identify prices of goods, services or admission, and tabulate bills using calculators, cash registers, or optical price scanners.  Completing expenses reports, sales reports, and other paper works.  Identifying prospective customers by using business directories, following leads from existing clients, participating in organizations and clubs, and attending trade shows and conferences.  Pre-retailing, Stockings, Replenishment, Merchandising.  Security Alarm, Tagging and Loss Prevention check.  Contacting new and existing customers to discuss their needs and to explain how these needs could be met by specific products and services.  Ensuring timely delivery of tested, safe quality product.  Verifying that materials lists are accurate and that delivery schedule meets deadliness.

Site Manager/ Admin. Executive/Safety Officer/L & D Officer.

• Apr 2014 - Jan 2015

Administration/Safety/Supervision, Coordinate all site activities, Enforces strict adherence to SOPs, Handling all Logistics matters,Coodinate all Training and Development programmes, Ensure Quality and Control, Calculate all KPIs, Purchasing and Supply. Bookkeeping and customer relations. Handle multiple priorities, meet deadlines and follow up critical issues. Liaise between management and employees on all administrative matters. Daily, weekly, and, monthly work-report, Attendance, Stocks and inventory, correspondence, invoice, voucher, contract, Appointments & Meeting for management, Office stationery, complaints and queries etc.

Supervisor/Administrative Executive/L & D Officer

• Jan 2013 - Dec 2013

Administration/Safety/Supervision, Coordination, Enforcement, Training and Development, Logistics, Quality and Control, Purchasing and Supply. Bookkeeping and customer relations. Handle multiple priorities, meet deadlines and follow up critical issues. Liaise between management and employees on all administrative matters. Daily, weekly, and, monthly work-report generation, Attendance, Stocks and inventory, correspondence, invoice, voucher, contract etc. Administration/Safety/Supervision, Coordination, Enforcement, Training and Development, Logistics, Quality and Control, Purchasing and Supply. Bookkeeping and customer relations. Handle multiple priorities, meet deadlines and follow up critical issues. Liaise between management and employees on all administrative matters. Daily, weekly, and, monthly work-report generation, Attendance, Stocks and inventory, correspondence, invoice, voucher, contract etc.

Customer Care Officer/Sales representative

• Nov 2008 - Dec 2012

 I answered clients’ question about products, policies, premium, prices, availability, uses, and credit terms.  I obtained information about market conditions, business trends, and industry developments.  Collaborating with colleagues to exchange strategies and marketing information that drives the overall KPIs.  I sell Education/ retirement plans and manage Insurance portfolio. I monitor claims and policy renewal. Generate new leads and follow up on referrals. • Develop creative pitches and propositions aimed at specific industry sectors. • Proactively follow up leads generated from canvassing by the account managers. • Manage the database to a high degree of accuracy to ensure targeted marketing activity can take place to generate new business. • Work closely with the marketing team to achieve sales objectives. • Negotiate commercial terms within set guidelines. • Attend monthly meetings with the Corporate Account Managers to update information and discuss any issues • Liaise effectively with all departments within Olive to ensure customer requirements are met. • Contribute to the team performance by sharing and implementing Best Practice Ideas.

Training Supervisor

• Sep 2009 - Aug 2011

Supervisor-Training Supervisor-Training

Laboratory Technologist

• Nov 2007 - Oct 2008

Sales Representative/Customer care rep.

• Jan 2003 - Jul 2006

Answering customers’ question about products, prices, availability, product uses, and credit terms. Attending sales and trade meetings, and read related publications in other to obtain information about market conditions, business trends, and industry developments. Visiting establishments to evaluate needs and to promote product and service sales. Collaborating with colleagues to exchange information such as selling strategies and marketing information. Completing expenses reports, sales reports, and other paper works. Identifying prospective customers by using business directories, following leads from existing clients, participating in organizations and clubs, and attending trade shows and conferences.