Experience

Nutrition Smart

• United States
• Retail
• 1 - 100 Employee

• Chief Administrative Officer

  • Aug 2017 - Present

  Lead a diverse team of Department Directors in developing company strategic initiatives. Foster communications and collaboration to ensure day-to-day operational activities support achieving organizational performance goals.• Establish and maintain systems, controls and reporting procedures that unify the efforts of distinct departments to achieve operating efficiencies that effectively grow and sustain the organization.• Review and negotiate all contracts: store leases, equipment leases, 401K documentation, service/maintenance contracts, vendor agreements and benefits documents to ensure company interests are protected.• Analyze industry trends and competitors to ensure company brand remains relevant and grows in market share.• Direct continuous improvement in key functional areas of administration, sales and marketing.• Manage unemployment claims, workers comp claims, customer liability claims and property damage claims to mitigate losses and lower insurance costs.• Oversee all facilities management to ensure timely maintenance and minimize service interruptions.

• New Store Development Project Manager - Special Assignments

  • Aug 1998 - Present

  Lead strategy – in collaboration with senior leadership – for all new store site selection as well as execution of new store openings.• Project Manager responsible for coordinating construction and operational aspects of new store openings such as hiring staff, equipment deliveries, utilities services, governmental licenses and merchandising.• Directed the creation of a customized set of demographic and performance data obtained from previously successful store openings and utilized to evaluate and select potential sites.• Lead the design development effort between corporate staff, architect, engineers and general contractor with particular emphasis on value engineering opportunities to lower project costs.• On-site construction manager liaison with general contractor to minimize construction delays and cost overruns.• Evaluate new store leases and conduct lease negotiations with Landlord’s representatives.• Negotiate and supervise construction contracts, inclusive of approving draw requests.• Negotiate the purchase of all equipment and services; secure equipment leases and project financing.

• Director of Operations

  • Aug 2014 - Aug 2017

  Led store management and staff in working collaboratively to consistently follow proven business processes to achieve company performance and growth goals.• Conducted regular corporate staff and store manager meetings to promote continuous improvement, achievement of strategic deliverables and cooperation between Department Directors and store management.• Conducted on site store audits to ensure compliance with corporate objectives.• Led strategic pricing initiatives that included competitor price audits in order to position company at better price points.

• Multi-Site Store Manager

  • Aug 1998 - Aug 2014

  Provided outstanding customer experience while performing operational duties that drove sales and profitability through product knowledge, merchandising, and community outreach relationships for two top grossing stores.• Led and managed multi-site store personnel to meet and exceed revenue and financial goals.• Recruited, trained and developed high performing teams; developed succession plans for Assistant Store Managers, Key Holders and other staff.• Executed and maintained operational, promotional and merchandising standards and initiatives that ensured favorable brand and company awareness.• Ensured successful execution of inventory management processes; developed category management strategies that optimized inventory turns.• Set monthly sales promotions, ensuring a compelling presentation to the customer.• Maintained effective communication and partnership with senior leaders, Human Resources and other Customer Support teams.