Experience

Technologies Nter

• Canada
• Software Development
• 1 - 100 Employee

• Technicien informatique

  • Sep 2021 - Present



Groupe DL Solutions Informatiques

• Canada
• IT Services and IT Consulting
• 1 - 100 Employee

• IT Technician

  • Dec 2017 - Sep 2021



Groupe INTM

• France
• IT Services and IT Consulting
• 400 - 500 Employee

• • Jul 2016 - Sep 2017

  Jully 2016 to September 2017AirWatch administratorExploitation / Administration:- Create / delete user accounts- Maintains continuity of service 24/24- Qualification and validation of the different mobile and terminal OSs- Update servers- Edit bug reporting to the editorSupport:- Builted a knowledge base for technical procedures- VIP support- training for helpdesk

• • May 2012 - Jul 2016

  mSuite administratorArchitecte :- wrote technical architecture files visio- Set up of tests and production servers(Database, mSuite components, Proxy, administrative console)- Build security policiesAdministration :- Create / delete user accounts- Maintains 24-hour service continuity with on-call- Qualification and validation of the different mobile and terminal OSs- Report bugs to the editorSupport:- Builted a knowledge base for technical procedures for user and help desk- VIP support~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~BlackBerry administratorArchitecture:- Establishment of an infrastructure with production and test server.(Database, Blackberry components, Router, BAS administration console, Attachment Service ...)Administration :- Create / delete user accounts- Deployment of security policy on the terminals- Servers maintenance- Update Blackberry server- Tests and devices validationsSupport :- Builted a knowledge base for technical procedures- VIP support Show less

• • Sep 2011 - May 2012

  - Set desktops configuration with a mastering server for new comers in the company- Set up user access, profiles, modify and remove file access- Made package for print instal and uninstal with numara software- Performed administration of user mail boxes create, extend size, delete shared mailbox access and modify distribution lists- Supported by phone or travel- Made day-to-day compter system operation back-up and recovery- Called provider to purchase hardware, consumables, manage budget and inventory Show less



HELPLINE

• France
• IT Services and IT Consulting
• 700 & Above Employee

• IT Support Technician

  • Jun 2010 - Sep 2011

  - Solved problems by phone or moving - Set up or master newcomer workstations - Set up CISCO switch - Set up BlackBerry phone messaging - Created new phone line with a PABX and inventory management - Troubleshooting and fix bug by phone or desk moving - Solved problems by phone or moving - Set up or master newcomer workstations - Set up CISCO switch - Set up BlackBerry phone messaging - Created new phone line with a PABX and inventory management - Troubleshooting and fix bug by phone or desk moving



securinfor

• Rungis

• IT Technician

  • Jun 2009 - Jul 2009

  Summer student job. Renew all computer park for LCL bank at paris Summer student job. Renew all computer park for LCL bank at paris