Experience

Centre for Social Innovation (CSI)

• Canada
• Non-profit Organizations
• 1 - 100 Employee

• Wordpress Specialist

  • Apr 2018 - Present

  Managed various web properties, mostly using Wordpress. Led the effort to revamp existing sites and created new ones from scratch. Incorporated best practices for usability and accessibility (WCAG 2.1 AA) compliance. Managed various web properties, mostly using Wordpress. Led the effort to revamp existing sites and created new ones from scratch. Incorporated best practices for usability and accessibility (WCAG 2.1 AA) compliance.



Freelance

• Wordpress Developer

  • Jul 2016 - Present

  I take on web development and design work that comes my way. I am usually tasked with either refreshing an existing website or creating one from scratch, and managing all aspects of the design and development process. I take on web development and design work that comes my way. I am usually tasked with either refreshing an existing website or creating one from scratch, and managing all aspects of the design and development process.



PATIO Interactive Inc

• Canada
• Design Services
• 1 - 100 Employee

• Lead Developer

  • Jan 2016 - Jul 2016

  Developed and occasionally designed Wordpress websites for clients. My background in technology was useful for other, IT related roles in the company as well. Developed and occasionally designed Wordpress websites for clients. My background in technology was useful for other, IT related roles in the company as well.



GL

• Technology Teaching Assistant & Special Projects Coordinator

  • Jun 2015 - Aug 2015

  • Provided students with one-to-one tutoring and help with in a classroom setting.• Created projects and assignments, and occasionally presented to the class.• Set up and facilitated an online learning management system for students. • Provided students with one-to-one tutoring and help with in a classroom setting.• Created projects and assignments, and occasionally presented to the class.• Set up and facilitated an online learning management system for students.



Reliance Home Comfort

• Canada
• Consumer Services
• 700 & Above Employee

• Digital Media Assistant

  • Oct 2014 - Mar 2015

  Responsible for updating and maintaining the main corporate website (reliancehomecomfort.com). This includes editing pages in HTML, creating new pages, uploading images and banners, and updating content such as product promotions and disclaimers.Spearheaded efforts to convert certain pages from static content to dynamic content, resulting in more efficient and quicker updates. Also lead efforts to rework the architecture of the website for better organization and management. Responsible for updating and maintaining the main corporate website (reliancehomecomfort.com). This includes editing pages in HTML, creating new pages, uploading images and banners, and updating content such as product promotions and disclaimers.Spearheaded efforts to convert certain pages from static content to dynamic content, resulting in more efficient and quicker updates. Also lead efforts to rework the architecture of the website for better organization and management.



Canadian Tire Corporation

• Canada
• Retail
• 700 & Above Employee

• Technical Analyst, Deskside Support

  • May 2013 - Aug 2013

  • Provided email, phone, and in-person support for users with issues.• Troubleshot various computer, network and printer problems.• Imaged, upgraded and deployed new laptops/PCs to ensure a productive work environment.

• Technical Analyst, Software and Image Engineering

  • Jan 2013 - Apr 2013

  • Promoted and deployed packages through SCCM• Tested applications after installation, documented results• Imaged workstations and virtual machines through SCCM and VMWare vSphere • Wrote scripts to automate specific testing processes, like checking logs etc.



Hennick Bridgepoint Hospital, Sinai Health

• Canada
• Hospitals and Health Care
• 300 - 400 Employee

• Technical Support Specialist

  • May 2011 - Aug 2011

  • Upgraded, maintained and fixed an existing open-source LMS using php and html• Assisted in social media campaign for the project by creating and maintaining Facebook, Twitter, Youtube, LinkedIn accounts/pages• Designed and created a website using a CMS system (Drupal)• Created a technical manual for our LMS and other systems • Upgraded, maintained and fixed an existing open-source LMS using php and html• Assisted in social media campaign for the project by creating and maintaining Facebook, Twitter, Youtube, LinkedIn accounts/pages• Designed and created a website using a CMS system (Drupal)• Created a technical manual for our LMS and other systems



Tangerine

• Canada
• Banking
• 700 & Above Employee

• Network Security Support Analyst

  • Sep 2010 - Dec 2010

  • Setup and upgraded CheckPoint firewalls to latest firmware, configured settings such as routes, interfaces, local users and RADIUS authentication, clustering etc. Racked appliances• Configured proxy rule base to allow/disallow access to certain websites and/or their features to the entire company, certain groups, and/or certain individuals• Coordinated and worked with other IT teams on projects and issues such as upgrading servers and failing over sites• Created technical documents for various procedures, both high level and low level



Tangerine

• Canada
• Banking
• 700 & Above Employee

• Telecommunications Support Analyst

  • Jan 2010 - Apr 2010

  • Managed phone extensions, long-distance codes, and voicemail boxes across the company and responsible for their creation, deletion, and deployment to users• Communicated with vendors to repair issues on our call servers, or to RMA defective phones.• Created a script utilizing HTML, Javascript and PHP for importing data from the PBX system into an SQL database. • Managed phone extensions, long-distance codes, and voicemail boxes across the company and responsible for their creation, deletion, and deployment to users• Communicated with vendors to repair issues on our call servers, or to RMA defective phones.• Created a script utilizing HTML, Javascript and PHP for importing data from the PBX system into an SQL database.