Experience

INOTRIX

• Slovakia
• Business Consulting and Services
• 1 - 100 Employee

• Co-Founder and Managing Partner

  • Feb 2021 - Present

  Co-founded consulting firm helping small and mid-size companies on their journey to operational excellence with designing and implementing strategies and operating models built on customer insights, data analytics and innovative technologies Co-founded consulting firm helping small and mid-size companies on their journey to operational excellence with designing and implementing strategies and operating models built on customer insights, data analytics and innovative technologies



Shell

• United Kingdom
• Oil and Gas
• 700 & Above Employee

• • Mar 2019 - Nov 2020

  Oversaw the Operational Excellence agenda in 7 countries within retail operations in Central and Eastern Europe. Drove the retail sites process optimization and efficiency. Transformed the traditional ways of working and led the automation and innovation journey including development and implementation of digital tools for work force management, task management, customers experience management and energy efficiency management. Managed customer experience programs, delivered rewards and recognition programs and employee value proposition for frontline. Show less

• • Jan 2016 - Mar 2019

  Led country retail operations, managed the sales performance and developed tactical plans to maximize revenues. Planed, forecasted and achieved objectives, key performance indicators and revenue forecasts for the business. Coordinated and motivated retail team to drive the business, created positive work environment and encouraged action-orientated/solution-based thinking. Provided direction to the retail team to ensure corporate short and long-term vision and strategy for the business are communicated and understood. Show less

• • May 2011 - Dec 2015

  Managed the sales performance of 34 retail sites. Ensured consistency of customer experience and sales processes through training and coaching, regular, quality store visits, regular management meetings and one-on-ones. Established individual goals and objectives, set strategies for growth and evaluated progress on an on-going basis, established a client-centric mindset in stores to ensure the highest level of customer experience. Recruited the best Site managers and Retailers.

• • Apr 2004 - Apr 2011

  Managed non-fuel retail business within the country. Developed and implemented marketing and sales strategies to enable business plans delivery. Sourced suppliers, negotiated contracts, deployed category management including assortment, merchandising, pricing and promotions.



Tetra Pak

• Switzerland
• Packaging & Containers
• 700 & Above Employee

• Marketing and Merchandising Services CZ / SK

  • Apr 2003 - Apr 2004

  Developed cooperation with international retail chains, executed Category management for Non-alcoholic beverages category. Advised marketing department on marketing strategies for NAB segment. Provided market analysis, supported and advised sales department on innovation opportunities. Developed cooperation with international retail chains, executed Category management for Non-alcoholic beverages category. Advised marketing department on marketing strategies for NAB segment. Provided market analysis, supported and advised sales department on innovation opportunities.