Ruchira De Silva

Network Engineer at Asia Pacific Technology Systems (Pvt) Ltd
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Contact Information
us****@****om
(386) 825-5501
Location
Sri Lanka, LK

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Credentials

  • Cisco Certified Specialist - Enterprise Core
    Cisco
    Mar, 2021
    - Nov, 2024
  • CISCO CERTIFIED NETWORK ASSOCIATE
    Cisco
    Sep, 2018
    - Nov, 2024

Experience

  • Asia Pacific Technology Systems (Pvt) Ltd
    • Sri Lanka
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Network Engineer
      • May 2021 - Present

  • Exetel
    • Australia
    • Telecommunications
    • 100 - 200 Employee
    • Network Support Engineer
      • Oct 2018 - Apr 2021

      > Provide technical customer support to Australian Consumers who use ADSL, VoIP, HSPA, Fibre, web hosting, Mobile, PSTN.> Network / Internet troubleshooting.> Ensure the best customer-care service is offered to Australian consumers> Liaising with the wholesale suppliers who are major telecom operators in Australia to rectify and resolve the issue in the connections > Provide technical customer support to Australian Consumers who use ADSL, VoIP, HSPA, Fibre, web hosting, Mobile, PSTN.> Network / Internet troubleshooting.> Ensure the best customer-care service is offered to Australian consumers> Liaising with the wholesale suppliers who are major telecom operators in Australia to rectify and resolve the issue in the connections

  • Dialog Axiata PLC
    • Sri Lanka
    • Telecommunications
    • 700 & Above Employee
    • Techinical Officer
      • May 2016 - Oct 2018

    • Trainne Technician
      • Mar 2016 - May 2016

  • Mobitel (Pvt) Ltd
    • Sri Lanka
    • Telecommunications
    • 700 & Above Employee
    • Technical Officer
      • Jan 2013 - May 2013

Education

  • Ananda College, Colombo
    Mathematics
    1997 - 2010
  • Skills College Of Technology
    Advanced Diploma In Electronics and Telecommunication
    -

Community

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