Ruchika Sharma
Founder - Footprints at Footprints Childcare Private Limited- Claim this Profile
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Topline Score
Bio
Jayakrishnan Rajagopalan
Ruchika is a good tryst of domain, hands-on systems knowledge and management skillset. Having grown with Xchanging she is versatile in both the customer facing domain challenges and internal facing systems & organization assets. One always will feel comfortable around Ruchika as is her approach to a requirement or a problem is very calming.
Meeta Thareja
Ruchika is a very committed individual, with excellent team management skills. She has commanded respect for skills and expertise from local India teams as well as oversees teams that Ruchika has worked with. She is a very amicable person and it’s always been a pleasure to work with her.
Jayakrishnan Rajagopalan
Ruchika is a good tryst of domain, hands-on systems knowledge and management skillset. Having grown with Xchanging she is versatile in both the customer facing domain challenges and internal facing systems & organization assets. One always will feel comfortable around Ruchika as is her approach to a requirement or a problem is very calming.
Meeta Thareja
Ruchika is a very committed individual, with excellent team management skills. She has commanded respect for skills and expertise from local India teams as well as oversees teams that Ruchika has worked with. She is a very amicable person and it’s always been a pleasure to work with her.
Jayakrishnan Rajagopalan
Ruchika is a good tryst of domain, hands-on systems knowledge and management skillset. Having grown with Xchanging she is versatile in both the customer facing domain challenges and internal facing systems & organization assets. One always will feel comfortable around Ruchika as is her approach to a requirement or a problem is very calming.
Meeta Thareja
Ruchika is a very committed individual, with excellent team management skills. She has commanded respect for skills and expertise from local India teams as well as oversees teams that Ruchika has worked with. She is a very amicable person and it’s always been a pleasure to work with her.
Jayakrishnan Rajagopalan
Ruchika is a good tryst of domain, hands-on systems knowledge and management skillset. Having grown with Xchanging she is versatile in both the customer facing domain challenges and internal facing systems & organization assets. One always will feel comfortable around Ruchika as is her approach to a requirement or a problem is very calming.
Meeta Thareja
Ruchika is a very committed individual, with excellent team management skills. She has commanded respect for skills and expertise from local India teams as well as oversees teams that Ruchika has worked with. She is a very amicable person and it’s always been a pleasure to work with her.
Experience
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Footprints Preschool and Daycare
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India
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Education Administration Programs
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100 - 200 Employee
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Founder - Footprints
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Mar 2016 - Present
- Geetnajlai - Sector 52, Mayfield Garden - Saket - Geetnajlai - Sector 52, Mayfield Garden - Saket
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GalaxE.Solutions
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United States
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IT Services and IT Consulting
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700 & Above Employee
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Director-Delivery
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Feb 2012 - Mar 2016
• Responsible for overall delivery of the consolidation of acquired adjudication systems into a single adjudication system (RxCLAIM), including automation of data transition. • Responsible for managing team of 200+ software professionals across multiple locations and ensuring effective delivery framework. • Strong experience in managing the P&L of the account, ensuring effective management of profitability and cost management of the operations. • Successfully delivering complex project involving diverse technological platforms including AS/400, Informatica, Java and Mainframe.
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CSC UKI
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United Kingdom
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Outsourcing and Offshoring Consulting
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700 & Above Employee
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Programme Manager
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Nov 1998 - Jan 2012
• Responsible for P&L of the software production support team in India.• Responsible for overall delivery and management of support projects in India and KL on diverse technological platforms including AS/400, .NET, Java with establishing 24X7 operations.• Global Head of Helpdesk, responsible for teams across US, UK, India and KL.• Overall responsible for the team and grew it to 120+ software professionals from 20 software professionals.• Responsible for providing necessary guidance, support and mentoring to Sr. Project Manager/Project Managers along and the operations team.• Execution of Six Sigma projects like, Reduction in Revenue Leakage, productivity improvement, increase in seat utilization etc.
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Project Manager/Senior Project Manager
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Feb 2004 - Oct 2006
• Responsible for developing a fully independent support team for Genius in India.• Responsible for client interactions and on-site managers to determine business requirements.• Regular reporting on weekly and monthly basis to Genius Support Director in UK & India Development Manage, respectively about the progress and issues if any.
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Team Leader
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Mar 2002 - Jan 2004
• Regular interaction with implementation team & clients to determine business requirements.• Estimating and designing workable solution as per the requirements and retaining the product flexibility.• Provide solution to other team as Insurance domain & product expert.• Played product expert role at XL during a major product release to provide quick solutions.
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Software Engg/Sr Software Engg
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Nov 1998 - Feb 2002
• Played role as an analyst and programmer. As an analyst, was involved in capturing the requirement for Product (GENIUS) functionality arising from error, problem, query or modification raised by clients in USA.• Played role as a programmer, was involved in coding and testing of the Product enhancement for the Insurance Underwriting Product (GENIUS).
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Education
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1994 - 1998
B.N.College of Engg
Btech, Computer Scince -
1982 - 1994
Frank Anthony Public School
12, Science
Community
