Ruchika Dhyani
Customer Service Representative at India Roadside Assistance Pvt Ltd- Claim this Profile
Contact Information
us****@****om
(386) 825-5501
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Location
Mumbai, Maharashtra, India, IN
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Experience
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India Roadside Assistance Pvt Ltd
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India
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Insurance
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1 - 100 Employee
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Customer Service Representative
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Apr 2017 - Present
Assistance Centre Coordinator• Handling Inbound and outbound call by arranging Roadside Assistance service for customers who need emergency assistance on road• Handling Assistance Centre floor in the absence of supervisors• Briefing the Assistance Centre coordinators on updates for existing as well new clients• Handling escalation call• Handling the sales enquiries and converting them into a Sales leads• Drive various campaigns calling for Volkswagen Group with which we achieve the maximum number of conversions.• Outbound calling activity with the existing inquiries to convert them into a sales leads.• Looking after Test-drive request
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Education
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2013 - 2016
KJ Somaiya College of Engineering, Vidyavihar
Bachelor of Commerce - BCom, Business/Commerce, General
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