Ruchi Kapoor

at NLB Services
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Contact Information
us****@****om
(386) 825-5501
Location
Noida, Uttar Pradesh, India, IN

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Experience

    • United States
    • IT Services and IT Consulting
    • 700 & Above Employee
      • May 2022 - Present

      Handling team,employee engagement, Attrition management, Grivience Handling, attendance management,HR operations, Onboarding formalities, documentation, etc.

      • Mar 2020 - Jun 2022

      _Taking care of all HR related activities from releasing the offer ,Payroll,attendance management,joining formalities,documentation,exit formalities.-Enhancing workforce retention, predicting staffing needs, managing termination processes, managing risk, ensuring staff wellness, and ensuring compliance regulations.-complete induction process,involve in new ERP implementation

    • United States
    • Human Resources Services
    • 100 - 200 Employee
    • Account Manager
      • Jan 2019 - Mar 2020

      Taking care of IT Clients directly and developing long-term relationships with a portfolio of clients.Manage and develop client accounts to initiate and maintain favorable relationship with clients. Responsible for leading a team of IT recruiters dedicated to meet the client requirements on TAT. Responsible for the revenue generation and requirement gathering from clients. Working as a primary point of contact and build long-term relationships with client.Responsible for keeping current clients satisfied and delivering exceptional client service on a day-to-day basis. Show less

    • United States
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Team Lead-Recruitments
      • May 2015 - Jan 2019

      Team Lead with NLB Services pvt. Ltd. -Handling a team of IT recruiters and hr recruiter. -Taking care of IT Industry and BFSI domain. -Handling clients like(Infosys,NTT Data,Sapient,Etc.) -Taking care of all Staffing,Consulting and Outsourcing. -Hiring for permanent as well as for contractual profiles. -Meetings with HR Managers and maintaining healthy business with them and simultaneously looking for new business prospects at their end. -Maintaining daily MIS and different excel sheets. -Directly dealing with clients. -Doing internal hiring for my own firm. -Handling clients on regular basis. -Helping in business expansion. -Coordinating with team members and higher authority. -Solving the queries of the team members and helping them out in every problem so that they can work efficiently. Show less

    • Team Leader
      • Sep 2014 - May 2015

      Team Leader in Spice Smart Solution Ltd. -Handling a team of 15 people. -Doing Campus recruitment and making relations with different colleges for hiring process. -Meeting with HR Managers of different groups(like HCL,India Today ect.)for expanding relations and maintaining healthy business with them and simultaneously looking for new business prospects at their end. -Doing internal hiring for Spice Smart Solutions and taking face to face interview of the candidates. -Working on Bpo,BFSI,IT and Hospitality Domains. -Doing end to end recruitment for different companies like Teleperformance,IDS Infotech, Artech Infosystem,Wipro BPO etc., hospitality industry like Oberoi Groups and health industry like Nutrihealth Services Pvt. Ltd.,Allsec Technologies,India Today,Efforts Bpo,Frankfinn,etc. -Handling clients over phone and face to face and understanding there requirements. -Working on diversified profiles for different senior and middle level roles like VP,AVP,Managers,Asst. Managers, Team leaders.etc. - Maintaining Daily MIS Sheets and different excel sheets. - Coordinating with team members and higher authority. -Solving the queries of the team members and helping them out in every problem so that they can work efficiently. Show less

    • HR Associate
      • May 2012 - Jul 2014

Education

  • Miranda House
    Miranda House(D.U)
  • YMCA
    PGDM(H.R)

Community

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