Ruby W.

Patient Access Representative at Park Plaza Hospital
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Contact Information
Location
Houston, Texas, United States, US

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Experience

    • United States
    • Insurance
    • 1 - 100 Employee
    • Patient Access Representative
      • Jul 2017 - Present

      Follow EMTALA and HIPPA guidelines at all times. Communicates clearly and professionally in all patient communications. Collects complete and accurate financial obligations while verifying consent data during new patient registration. Obtains insurance information, verified benefits, and obtains authorization as needed through various methods. Communicates financial information to patients, which includes Co-payments, Co-insurance and cost estimates if applicable. Completely and accurately documents communication with patients, payors, and treatment teams in Pas, using established guidelines for each area, and appropriate task prioritization and urgency. Show less

    • United States
    • Medical Practices
    • Patient Access Representative
      • Nov 2015 - Jul 2017

      Adheres to the department and hospital while following all rules and regulations, include EMTALA and HIPPA. Accurately check patients into the Emergency Room with their complaint. Acquire records, accurate demographic, and insurance information on patients to enter into Epic. Explain consent forms and gather signatures in a non-judgmental manner from patients. Successfully collects revenue monthly to meet and exceed departmental goals. Adheres to the department and hospital while following all rules and regulations, include EMTALA and HIPPA. Accurately check patients into the Emergency Room with their complaint. Acquire records, accurate demographic, and insurance information on patients to enter into Epic. Explain consent forms and gather signatures in a non-judgmental manner from patients. Successfully collects revenue monthly to meet and exceed departmental goals.

    • Utilities
    • 1 - 100 Employee
    • Sales Assistant
      • Jul 2015 - Oct 2015

      Creates reports for the sales force regarding market conditions, sales results, and team earnings. Performs administrative duties for the sales team, including but not limited to booking commercial energy deals in Siebel. Prepare detailed daily status report for energy contracts for specific Vendors. Monitor incoming email TC mailbox to resolved disputes and inquiries. Provide current rates for new business and renewals, also generate contracts for Sales and Vendors. Creates reports for the sales force regarding market conditions, sales results, and team earnings. Performs administrative duties for the sales team, including but not limited to booking commercial energy deals in Siebel. Prepare detailed daily status report for energy contracts for specific Vendors. Monitor incoming email TC mailbox to resolved disputes and inquiries. Provide current rates for new business and renewals, also generate contracts for Sales and Vendors.

    • United States
    • Consumer Services
    • 700 & Above Employee
    • Contract Coordinator
      • Apr 2015 - Jun 2015

      Responsible for timely logging/tracking of incoming customer-executed documents in a central repository. Track and report the status of all un-executed contracts. Responsible for reviewing documents prior to routing, identifying inconsistencies between the paper contract and upstream system and submit contracts for enrollment Communicate issues, risks and concerns to the appropriate Team Lead/Supervisor. Support Contract Management in the delegation and tracking of contract requests. Show less

    • United States
    • Information Technology & Services
    • 300 - 400 Employee
    • Contracts Coordinatot
      • Jul 2014 - Oct 2014

      Created, revised and modified existing contracts in word format pulled from SharePoint or sent by Contract Manager for processing. Updated system upon receipt of executed documents into SharePoint. Notified Contract Manager of critical dates within the contracts for renewal purposes. Submitted unexecuted contacts needing signatures from International customer via docusign, also sent unexecuted contracts via disk to suppliers for review. Created, revised and modified existing contracts in word format pulled from SharePoint or sent by Contract Manager for processing. Updated system upon receipt of executed documents into SharePoint. Notified Contract Manager of critical dates within the contracts for renewal purposes. Submitted unexecuted contacts needing signatures from International customer via docusign, also sent unexecuted contracts via disk to suppliers for review.

    • Agreement Administrator
      • Sep 2012 - Jun 2014

      Promoted to Agreements Administrator II within the first year of service. Routinely exercise independent judgment and discretion in handling various scenarios where the decision will have an impact on internal/external customers. Monitored, reviewed, and updated agreements in SAP using excel spreadsheets as required daily to hit targeted goal of 97% Processed data for the benefits of customers using Sysco’s pricing sent in by the Sales Team through sales force to maintain customers. Completed aging reports monthly to identify agreements that were expiring for the purpose of renewing. Show less

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