Experience

Intertek Hong Kong

• Hong Kong
• International Trade and Development
• 1 - 100 Employee

• Senior Customer Service Executive

  • Jul 2017 - Present

  - Manage clients’ accounts by handling their technical enquiries or complaints as well as quotation preparation - Coordinate between external clients and internal technical colleagues to monitor and follow up the progress of testing project and all related events - Manage clients’ accounts by handling their technical enquiries or complaints as well as quotation preparation - Coordinate between external clients and internal technical colleagues to monitor and follow up the progress of testing project and all related events



Eternal Optical & Perfumery (Far East) Limited

• Hong Kong
• Retail
• 1 - 100 Employee

• Part Time Clerk

  • May 2016 - Jun 2016

  - Handled transaction entry - Handled transaction entry



Caritas Institute of Higher Education (unofficial)

• Education Administration Programs
• 1 - 100 Employee

• Part Time Transcriptionist

  • Jan 2016 - Jun 2016

  - Produced English transcripts for a research project about the disadvantaged ethnic minorities in HK’s experiences in the process of social integration - Produced English transcripts for a research project about the disadvantaged ethnic minorities in HK’s experiences in the process of social integration



Canon EMEA

• United Kingdom
• IT Services and IT Consulting
• 700 & Above Employee

• Part Time Product Promoter

  • Jul 2014 - Sep 2015

  - Served customers speaking Cantonese, English and Putonghua - Analyzed how particular products best suit the customers’ needs - Served customers speaking Cantonese, English and Putonghua - Analyzed how particular products best suit the customers’ needs



FrieslandCampina

• Netherlands
• Food and Beverage Manufacturing
• 700 & Above Employee

• Summer Internship

  • Jun 2015 - Aug 2015

  -Translated and summarized daily news relating to the company -Prepared the monthly corporate news report and green Report -Helped organizing company campaigns -Translated and summarized daily news relating to the company -Prepared the monthly corporate news report and green Report -Helped organizing company campaigns



The Chinese University of Hong Kong, Shenzhen 香港中文大学（深圳）

• China
• Higher Education
• 300 - 400 Employee

• Part Time Transcriptionist

  • Mar 2015 - Jul 2015

  - Produced Chinese transcripts for a research project about Umbrella Movement - Produced Chinese transcripts for a research project about Umbrella Movement



Yoshinoya (Hong Kong)

• Part Time Shop Assistant

  • Aug 2013 - Mar 2015

  - Counted money in cash drawers at the beginning of shifts - Greeted customers and took order - Received payments without any records of receiving or refunding incorrect amount of money - Checked whether the chefs gave the ordered set meals - Counted money in cash drawers at the beginning of shifts - Greeted customers and took order - Received payments without any records of receiving or refunding incorrect amount of money - Checked whether the chefs gave the ordered set meals