Experience

Phoenix Virtual Solutions

• United States
• Outsourcing/Offshoring
• 1 - 100 Employee

• Patient Services Specialist

  • Jul 2023 - Present



iPloy Staffing Solutions

• Philippines
• Outsourcing and Offshoring Consulting
• 100 - 200 Employee

• Customer Service and Technical Support

  • Apr 2016 - Sep 2023

  •Assisting Patient’s with medical records using Brightree tools •Process orders/needs for Cpap Supplies for Sleep Apnea •Doing inbound/outbound calls for verification and processing, as well as Emails and voicemails •Work closely with doctors and facility members on update and address Patient’s concern •Assisting Patient’s with medical records using Brightree tools •Process orders/needs for Cpap Supplies for Sleep Apnea •Doing inbound/outbound calls for verification and processing, as well as Emails and voicemails •Work closely with doctors and facility members on update and address Patient’s concern



La Vache Bleue Inc.

• Central Visayas, Philippines

• Sales And Marketing Representative

  • 2014 - 2016

  •Create and initiate calls per customer prospect list •Drive and promote product sales and service to existing Customers •Manage customer concerns and feedback and ensure to it is logged and addressed •Create and initiate calls per customer prospect list •Drive and promote product sales and service to existing Customers •Manage customer concerns and feedback and ensure to it is logged and addressed



WTD Premium Consulting Services

• Education Administration Programs

• Marketing Specialist

  • Sep 2013 - Feb 2014