Mobile Service Technician

• Nov 2022 - Present

MST. Servicing and Training on Decontamination Equipment. Working for Inivos: Prevention and Control of Infections. My primary role is to fixed and service different type of decontamination machines on site. Secondary role is to build, test and improve any machine at the workshop. Third role is to do decontamination process on site (mainly hospitals). Many of the duties require for this job are: - Driving, transport and delivering decontamination systems - Diagnosis and control the damaged - Fault founding, problem solving and troubleshooting - Control and use of chemicals products and UV radiation products - Cleaning and Decontamination - Building new systems HPV, UV, UV Connect: Electric systems, Pumps, Fans, Cabling, Sensors, Lights, Soldering, Moldering, Testing - Training how to use the decontamination systems in correct and safe way Show less

Field Service Engineer

• Jan 2016 - Nov 2022

I joined the company as a Field Service Engineer. As a result of my organizational skills I had helped to create and improve some of the service reports as well as upgrade van stock check list, part request list and customer list to generate a better quality feedback. I have been awarded employee of the month on several occasions due to having the highest successful call closure rate within all areas of the business. My duties include: - Attending service calls in East Anglia, London and South of England - Diagnosing and repairing equipment issues on site - Removing and installing different parts of EPOS system (PEDs, printers, cash drawers, monitors etc.) - Installing terminals and servers - Windows installation, upgrade - Providing support to Helpdesk - Escalating issues to Head Office - Installing back office printers remotely - Reporting any incidents, updates, errors and suggesting improvements to Service Desk - Training new engineers on the field and how to use new software programs - Making sure all field service reports are complete and accurate (Toshiba, Fujitsu, Simply Outsourced) - Pick up/send used parts from/to warehouse - Keep the company vehicle tidy and organized Show less

Bar Manager

• Mar 2014 - Nov 2015

I joined the NPG Company as a bartender/barista. As a result of my professional attitude, strong work ethic, hard work and organizational skills after only 2 months I was promoted to a position of a Bar Manager. I was responsible for smooth and efficient running of the bar area, managing services and providing mentorship and support to members of bar team as well as acting as first point of escalation for customers. My duties included: - Supervising the workflow of staff - Creating weekly rotas - Updating the drinks menu - Being placed in charge of the orders and dealing with suppliers on daily basis - Providing support and mentorship to members of staff - Training new members of staff to ensure they deliver a great quality and effective service - Provide the General Manager with weekly reports regarding any issues, incidents, behaviors and productivity Show less

Mechanical Engineer

• Apr 2015 - Jun 2015

I joined the company as 3D printer engineer. During my time with the company I was very much involved in helping to develop future technology, sharing and developing my findings with my colleagues. Utilizing my interpersonal skills, I created an interactive module between engineers and designers to improve the service platform required in order to provide a high quality service to our customers. My duties included: - Fixing and repairing faulty printers - Cleaning and testing working printers - Testing experimental or underdeveloped printers - Analyzing all printer qualities, including speed, print quality, temperature, time etc., - Creating logs and diagrams regarding the qualities of the filaments used on different types of printers - Studying new programs and software Show less

Market Resources

• Jul 2011 - Jul 2011

Market Resources Market Resources

Team Supervisor

• Jul 2007 - Sep 2007

Incharge of volunteers. Maintenance of water bikes. Rota. Registation. Health and safety of disable people in the water. Incharge of volunteers. Maintenance of water bikes. Rota. Registation. Health and safety of disable people in the water.

Lifeguard

• Jul 2007 - Aug 2007

Health and Safety oon the beach areas. First Aid. Health and Safety oon the beach areas. First Aid.

Worker

• Sep 2006 - Jun 2007

Monitor of the Project to Access and Sea bath for Disable people

• Jul 2006 - Sep 2006

Installation Assistant lift

• Sep 2004 - Jun 2006