Ruben Rosario

Information Technology Help Desk at City of New Port Richey
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Contact Information
us****@****om
(386) 825-5501
Location
US

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Experience

    • United States
    • Government Administration
    • 1 - 100 Employee
    • Information Technology Help Desk
      • Feb 2022 - Present

    • United States
    • Software Development
    • 1 - 100 Employee
    • Technical Support
      • Mar 2017 - Mar 2022

    • United States
    • Pharmaceutical Manufacturing
    • 200 - 300 Employee
    • Network Admin support
      • Jun 2011 - Apr 2012

      Created and saved images for desktops in the facility Assigned tickets from the queue to the appropriate tech Uninstalled or installed hardware and software on desktops Configuring basic Networking Created and saved images for desktops in the facility Assigned tickets from the queue to the appropriate tech Uninstalled or installed hardware and software on desktops Configuring basic Networking

    • United States
    • Hospitals and Health Care
    • 500 - 600 Employee
    • DSR
      • Jan 2010 - Apr 2011

      Answering customer calls for Barnes & Noble Customers. Troubleshooting issues that the eReader the nook. Troubleshooting website issues. Answering customer calls for Barnes & Noble Customers. Troubleshooting issues that the eReader the nook. Troubleshooting website issues.

    • United States
    • E-Learning Providers
    • 700 & Above Employee
    • Tier 2 Tech support
      • Mar 2009 - Oct 2009

      Uninstall and install operating systems Accessing and managing Active Directory Managing wireless connections Uninstall and install operating systems Accessing and managing Active Directory Managing wireless connections

    • United States
    • Outsourcing and Offshoring Consulting
    • 700 & Above Employee
    • CSR
      • Jun 2007 - Jan 2009

      Answered calls for AT&T business customer service. Troubleshooting phone issues with the customers. Received payments from the customers to pay their bills. Ordered new phones for the customers Answered calls for AT&T business customer service. Troubleshooting phone issues with the customers. Received payments from the customers to pay their bills. Ordered new phones for the customers

Education

  • ITT Technical Institute-Lake Mary
    Asscociates, Computer Systems Networking and Telecommunications
    2007 - 2009

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