Ruben Filipe

Operador de telemarketing at KTMK - Serviços de Telemarketing & Marketing Digital
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Contact Information
us****@****om
(386) 825-5501
Location
Almada, Setúbal, Portugal, PT

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Bio

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Credentials

  • C12844C3 - Farmers
    Global Data Collection Company
    Mar, 2023
    - Oct, 2024
  • C13137C (Kantar Public SAFE Spring 2023)
    Global Data Collection Company
    Mar, 2023
    - Oct, 2024

Experience

  • KTMK - Serviços de Telemarketing & Marketing Digital
    • Operador de telemarketing

  • Banco Santader Totta
    • Lisboa, Portugal
    • Representante de atendimento ao cliente
      • Jun 2010 - Feb 2018

      Provided primary customer support to internal and external customers.  Clarified customer issues and determined root cause of problems to resolve product or service complaints.  Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.  Offered advice and assistance to customers, paying attention to special needs or wants.  Promoted superior experience by addressing customer concerns, demonstrating empathy and resolving problems swiftly. Show less

Education

  • Escola Secundária António Gedeão
    12º., Economia
    1995 - 1998

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