Site lead

• Feb 2021 - Present

Assistant Store Manager

• 2019 - Feb 2021

Worked closely with the Store Manager to ensure operations, safety and comfort for all employees, and enforce corporate policy. Assisted with staffing decisions (i.e. hiring, training, scheduling, performance review, and off board) Worked closely with the Store Manager to ensure operations, safety and comfort for all employees, and enforce corporate policy. Assisted with staffing decisions (i.e. hiring, training, scheduling, performance review, and off board)

Team Lead

• Jan 2019 - 2019

Understands sales goals, plan and execute daily/weekly workload to deliver on department and store sales goals and guest engagement. Including planning food service transitions, revisions, sales plan, sampling, promotions and price change workload. Ensure accurate in-stocks by placing store-initiated orders according to best practices. Understands sales goals, plan and execute daily/weekly workload to deliver on department and store sales goals and guest engagement. Including planning food service transitions, revisions, sales plan, sampling, promotions and price change workload. Ensure accurate in-stocks by placing store-initiated orders according to best practices.

Concierge (Programs)

• Jan 2016 - Dec 2018

Navigating clients to needed resources while managing all aspects of the Strut office. Front-line ambassador for testing clinic and all San Francisco AIDS Foundation programs for various locations Navigating clients to needed resources while managing all aspects of the Strut office. Front-line ambassador for testing clinic and all San Francisco AIDS Foundation programs for various locations

Services Lobby Assistant

• Jun 2012 - Dec 2015

Navigated clients and visitors to resources and personnel, while acting as a Floor Warden for the San Francisco AIDS Foundation. Assisted the Services Lobby Supervisor with all administrative tasks, volunteer coordination, and program-related activities (i.e. health fairs, outreach, special event, etc.) Navigated clients and visitors to resources and personnel, while acting as a Floor Warden for the San Francisco AIDS Foundation. Assisted the Services Lobby Supervisor with all administrative tasks, volunteer coordination, and program-related activities (i.e. health fairs, outreach, special event, etc.)

Store Manager

• Feb 2004 - Feb 2011

Managed overall operation of the store; store’s financial performance, supervising and directing the workforce, making staffing decisions (i.e. hiring, training, scheduling, performance review, and off board), and ensuring safety and comfort for all employees. Exceeded customer satisfaction and ensured product quality Managed overall operation of the store; store’s financial performance, supervising and directing the workforce, making staffing decisions (i.e. hiring, training, scheduling, performance review, and off board), and ensuring safety and comfort for all employees. Exceeded customer satisfaction and ensured product quality

Sales and Field Representative

• Nov 2003 - May 2004

Managed sales route by providing weekly beverage service to customers within the Central Valley. Maintained accurate weekly inventory and solicited new account to assist with the growing customer base Managed sales route by providing weekly beverage service to customers within the Central Valley. Maintained accurate weekly inventory and solicited new account to assist with the growing customer base