Ruben Arias
Delivery Director, Latam at Intetics- Claim this Profile
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Spanish Native or bilingual proficiency
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English Full professional proficiency
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Portuguese Limited working proficiency
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Bio
Jonathan Prentice
I worked extensively with Ruben as a consultant to VTU de Colombia implementing the dddedo.com payment solution. Ruben has excellent skills in project management and time management and was a valuable member of the team.
Ester Fanny Salazar Rios
I have worked with Ruben Arias, having great results for our teamwork. I can say that professionalism, perseverance and respect are key to the implementation of projects led by him. I recommend Ruben as IT Manager and Project Manager. Will be really good if i can work again with Ruben in the future.
Jonathan Prentice
I worked extensively with Ruben as a consultant to VTU de Colombia implementing the dddedo.com payment solution. Ruben has excellent skills in project management and time management and was a valuable member of the team.
Ester Fanny Salazar Rios
I have worked with Ruben Arias, having great results for our teamwork. I can say that professionalism, perseverance and respect are key to the implementation of projects led by him. I recommend Ruben as IT Manager and Project Manager. Will be really good if i can work again with Ruben in the future.
Jonathan Prentice
I worked extensively with Ruben as a consultant to VTU de Colombia implementing the dddedo.com payment solution. Ruben has excellent skills in project management and time management and was a valuable member of the team.
Ester Fanny Salazar Rios
I have worked with Ruben Arias, having great results for our teamwork. I can say that professionalism, perseverance and respect are key to the implementation of projects led by him. I recommend Ruben as IT Manager and Project Manager. Will be really good if i can work again with Ruben in the future.
Jonathan Prentice
I worked extensively with Ruben as a consultant to VTU de Colombia implementing the dddedo.com payment solution. Ruben has excellent skills in project management and time management and was a valuable member of the team.
Ester Fanny Salazar Rios
I have worked with Ruben Arias, having great results for our teamwork. I can say that professionalism, perseverance and respect are key to the implementation of projects led by him. I recommend Ruben as IT Manager and Project Manager. Will be really good if i can work again with Ruben in the future.
Credentials
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ITIL Foundation V3
EximMar, 2013- Nov, 2024 -
PMP
Project Management InstituteMay, 2012- Nov, 2024
Experience
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Intetics
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United States
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IT Services and IT Consulting
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400 - 500 Employee
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Delivery Director, Latam
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Jul 2022 - Present
- Responsible for managing operations of Intetics in Latam region - Manage day to day office affairs operations to ensure efficiency and maintain office flow. - Set goals for business development team, support the development of plans for revenue growth and develop strategies to meet defined goals. - Client Account Management, develop strong relationship with customers, connect with key business executives and stakeholders and identify new business opportunities with exiting and potential customers. - Project management support for the development of technical estimates, work plans, methodologies, deliverables, and negotiation with stakeholders. - Create functional strategies, specific objectives and develop budget, policies, procedures to support functional infrastructure - Managing responsibilities of delivery teams distributed in different regions and working in virtual environments. Show less
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BT Group
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United Kingdom
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Telecommunications
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700 & Above Employee
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Global Program Delivery Director
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Jul 2020 - Jul 2022
- Responsible for the general governance of the execution of the transformation program, the definition and agreement of commercial objectives and the creation and maintenance of long-term relationships with the customer.- Deliver all the requirements of the transformation program and projects for the contract in the agreed terms, the quality level and the client's requirements.- Develop transformation plans, identifying and committing the resources needed to complete the transformation.- Implement the program according to project standards and methodology (including design and construction) to deliver projects on time and within budget.- Provide standard reports and updates on program progress transformation at the executive level on a regular basis.- Generate phase and project closure reports, including lessons from learned transformation- Participate in the selection of suppliers and commercial reviews.- Manage the escalation of problems to executive levels of the organization and the client.Global Program Delivery Director for LAN and WLAN technology transformation program for a corporate customer with global presence. Jul 2020 to Jul 2022.- Lead the project team for transformation of LAN and WLAN technology in 150 sites globally (USD 20 Million) from July 2020 to July 2022.- Meet the transformation KPIs for LAN and WLAN technology projects globally from July 2020 to July 2022.- Improve the process to hand over to operations that allows KPIs to be met from the month of Dec 2020 to July 2022. Show less
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Latam & Global Program Lead
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Jan 2018 - Jul 2020
- Lead role and responsibility for planning and managing all aspects of the delivery of medium to large-sized projects that will significantly affect the organisation. - Management responsibilities for several teams of Project Managers and coordinates, through team leaders/managers, the work of multi-disciplinary workforces and/or external sub-contractors or consultants. - Responsible for the impact on the business through holding operational responsibility for planning, financial and budgetary control, end results and setting decision frameworks as they impact on the objectives of projects and/or programmes.- Leading and delivering complex projects, requiring management of medium-term and long-term timeframes, financials, major resources, including third party suppliers, project and service deliverables.- Governance on the account, monthly project reports, weekly meetings internal and with customer, escalation management and participate in commercial review calls.- Successful implementation achieving customer satisfaction on multiple complex projects in different geographies working in virtual environments.PPM Manager on the Centre of Excellence of Project Management in Colombia that bring service to corporate customers in Americas. Aug 2017 to Jan 2020. Latam and Global Program Lead for PepsiCo customer in projects of different technologies (WAN, LAN, WLAN, Security, DCs). Jan 2018 to Jan 2020. Show less
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Regional Project Manager
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Jan 2017 - Dec 2017
- Deliver a contracted package of work on time, within budget, enabling the expected business benefit and to the client’s satisfaction, managing issues, risks and dependencies successfully along the way.-Defined management responsibilities for project team, involving people, budget and planning. Has primary responsibility for meeting defined business goals as scoped by project objectives.- Stakeholders’ management, relationship and communication with the client at regional level.- Supplier management to ensure timing and quality to project deliverables.- Successful implementation achieving customer satisfaction on multiple complex projects in different geographies working in virtual environments.Regional Project Manager for a new logo (customer on human resources sector) to transform data and voice towers over 700 sites in America. Mar to Aug 2017. Senior Project Manager for corporate customer in the retail sector on a worldwide Program to transform LAN and WLAN services over more than 100 sites. Aug 2017 to Dec 2018. Show less
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Project Manager
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Sep 2012 - Dec 2016
- Specific project management, responsibility for planning, execution, control and close of projects for Global Services and Domestics (Latam region). - Responsible for one or more deliverables, including the financial impact for owned elements of projects, and expected to be accountable for those elements of the projects. Stakeholder and Client relationships are specific to project needs. Interface with 3rd party suppliers, which may involve ensuring timeliness and quality of deliverables. - Delivered projects on time, on budget, applying best practices and standards by leading cross functional team.- PMP-ENG-PMP instructor for PMP exam preparation (2016).- Achieved target and KPIs over each quarter, meeting standards, procedures and quality established by the organization. Project Manager for a corporate customer in the retail sector with global presence. Oct 2015 to Apr 2017. Project Manager for a corporate customer on retail sector to lead a WAN and Security Transition and Transformation Project in Latam region. Jan 2016 to Apr 2017. Show less
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Cognyst International LLC
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Doha, Qatar
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Project Manager
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May 2011 - Jan 2012
- Project Manager for installation of smart meters with AMI Technology (Advance Metering Infrastructure) for the water and electricity company in Qatar, Middle East. - Attend, coordinate and monitor weekly and monthly meetings with the client and other companies involved in the project. - Completion of the assessment phase of the project to install smart meters infrastructure for the electricity and Water Company in Qatar, Middle East. - Project Manager for installation of smart meters with AMI Technology (Advance Metering Infrastructure) for the water and electricity company in Qatar, Middle East. - Attend, coordinate and monitor weekly and monthly meetings with the client and other companies involved in the project. - Completion of the assessment phase of the project to install smart meters infrastructure for the electricity and Water Company in Qatar, Middle East.
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Head of IT
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Jul 2008 - Apr 2011
- Responsible for addressing the various types of technology used by the company. Directed a team of professionals who support the performance of various technology functions. - Project Management Lead and communication channel with the technology partner of the company in South Africa, Net 1 U.E.P.S. Technology Inc.- Management of support team, including infrastructure support, applications, customer service, desktop and mobile users. - Definition of service level agreements (SLA) regarding contracted and provided services for both internal and external customers, which guarantees service level agreements, service quality and customer expectations. - Be an integral part of the team responsible for the successful application of technology in Colombia. - Establishment of commercial relations with companies from different sectors in the economy. Experience in the relationship with mobile operators, service providers, hardware and software.- Experience in management and integration of interdisciplinary teams. Show less
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Product Engineer
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Feb 2007 - Jun 2008
- Management processes for incident, problem, release and configuration.- Manage change control procedure and processes, including change management board and the supervision of approved change request.- Training for members of the IT area and other member of the company. Implementation and facilitation of workshops and training courses.- Personalization of a SIM card-based application for virtual transactions.- Implementation of mobile transaction platform of the company, allowing transactions of different services and products, such as virtual top ups and private and public bills payments.- Upgrade of new versions of the mobile platform to allow transactions from different mechanisms as SIM card, java and web applications. New products and services: virtual top up for mobile operators in Colombia, pin products and bill payments. Show less
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Falcon International Colombia
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Bogota, Colombia
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Project Engineer
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Mar 2006 - Feb 2007
- Carry out the analysis of potential projects in the electric field and mobile operators in Colombia, integrating with professionals from other countries who had previous experience in the management of these technologies. - Tests focused on the viability and profitability for the company would develop out of these projects. - Development of the knowledge and experience necessary to analyse projects that involve the use of technology applied to telecommunications. - Work in interdisciplinary teams, where interaction with professionals from other countries showed clear aspects of the application of technology. Show less
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Education
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2019 - 2021
Universidad EAN
Master of Business Administration - MBA, Business Administration and Management, General -
2019 - 2020
Foro Europeo
Master's degree, Business Administration and Management, General -
2009 - 2010
Universidad EAN
Postgraduate Degree, Project Management -
1999 - 2006
Universidad de Manizales
Engineer's degree, Computer Systems Networking and Telecommunications
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