Ruan Luus

Service Manager at HDM Africa
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Contact Information
us****@****om
(386) 825-5501
Location
Johannesburg Metropolitan Area, ZA

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Experience

    • South Africa
    • Machinery Manufacturing
    • 1 - 100 Employee
    • Service Manager
      • Mar 2020 - Present

      Experienced Service Technician with strong knowledge in the Food Packaging Industry. Oversee Customer Service Department, Spare Parts Management, Skilled in Electrical and Mechanical Maintenance, Preventative Maintenance, Computer Literacy, Relationship Building, Root Cause Analysis, Hiring, Train new employees in company procedures. Great knowledge on variety packaging machinery. Delegating and Directing Service Tasks, Monitoring the Progress of Current Projects and Managing Service Team Members to ensure the teams objectives and sales goals are met. Budget Tracking, Developing SOP Handbooks, Customer Complaints, Team Leadership, Supervisory Skills, Traveling, Schedule Planning, Time Management, Conflict Resolution, Installation Management, Ability to Handle Stress to Operate Under Deadlines. Show less

    • Machinery Manufacturing
    • 1 - 100 Employee
    • Service Technician
      • May 2017 - Mar 2020

      Installation management, Schedule/Service Planning, Repairing Machines (Electrical and Mechanical), Report Writing, Fault finding/Root Cause Analysis, Staff Training, Traveling, Installing/Service/Repairing Packaging Machinery in Bakery’s (Albany, Blue Ribbon, Sunbake, Sasko etc.) Relationship Building, Customer Complaints, Parts Enquiries, Installation management, Schedule/Service Planning, Repairing Machines (Electrical and Mechanical), Report Writing, Fault finding/Root Cause Analysis, Staff Training, Traveling, Installing/Service/Repairing Packaging Machinery in Bakery’s (Albany, Blue Ribbon, Sunbake, Sasko etc.) Relationship Building, Customer Complaints, Parts Enquiries,

    • South Africa
    • Machinery Manufacturing
    • 1 - 100 Employee
    • Field Service Technician
      • Mar 2014 - 2017

      Manage Installations ·Schedule Planning ·Repairing Machines Mechanical/Electrical ·Fault Finding · Training · Experience in Multi-head Weighers, High Speed Machines, Form Fill and Seal Machines, Weight Checkers, Metal Detectors, Balers, Conveyers, Flow Wrappers, Z-Bucket Elevators, Doy Packer, Conveyors. Manage Installations ·Schedule Planning ·Repairing Machines Mechanical/Electrical ·Fault Finding · Training · Experience in Multi-head Weighers, High Speed Machines, Form Fill and Seal Machines, Weight Checkers, Metal Detectors, Balers, Conveyers, Flow Wrappers, Z-Bucket Elevators, Doy Packer, Conveyors.

    • South Africa
    • Mining
    • 1 - 100 Employee
    • Apprentice Millwright
      • Mar 2013 - Feb 2014

      Millwright Apprentice and Trainee Electrical, Mechanical, Hydraulics, Pneumatics, Pistons, Etc. Millwright Apprentice and Trainee Electrical, Mechanical, Hydraulics, Pneumatics, Pistons, Etc.

    • Education Administration Programs
    • 1 - 100 Employee
    • Student
      • Jan 2012 - Feb 2013

      Student in Millwright Course Student in Millwright Course

Education

  • Soltec
    Millwright
    2012 - 2014
  • Skills academy
    Project Management
    2018 - 2019

Community

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