Rich Trouton

Treasurer at Mac Admins Foundation
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Contact Information
us****@****om
(386) 825-5501
Location
US

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5.0

/5.0
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LinkedIn User

For those of us who sometimes struggle to make Apple devices and services work in enterprise environments, Rich is a life saver! He's a tremendous asset to the community, and his blog is full of well-written, tested, and proven technical solutions to tricky technical problems. I frequently rely on his work, sometimes long after it was posted.

Jay L.

Rich was a truly great team lead. He was exceptionally knowledgeable and always made himself available for questions or concerns. Rich was proactive in his approach to situations, allowing the support teams to run smoothly. Each project we worked on was carefully organized and completed in a timely fashion thanks entirely to his leadership.

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Credentials

  • Apple Certified Support Professional 10.8
    Apple
    Feb, 2013
    - Nov, 2024
  • Apple Certified Technical Coordinator 10.8
    Apple
    Feb, 2013
    - Nov, 2024
  • Apple Certified Support Professional 10.7
    Apple
    Feb, 2012
    - Nov, 2024
  • Apple Certified Technical Coordinator 10.7
    Apple
    Feb, 2012
    - Nov, 2024
  • Apple Certified Technical Coordinator 10.5
    Apple
    Apr, 2008
    - Nov, 2024
  • Apple Certified System Administrator 10.4
    Apple
    May, 2007
    - Nov, 2024
  • Apple Certified Technical Coordinator 10.4
    Apple
    Sep, 2006
    - Nov, 2024
  • Apple Certified Technical Coordinator 10.6
    Apple

Experience

    • United States
    • Non-profit Organization Management
    • 1 - 100 Employee
    • Treasurer
      • Sep 2021 - Present

    • Germany
    • Software Development
    • 700 & Above Employee
    • IT Technology Senior Consultant
      • Jan 2017 - Present

    • United States
    • Research Services
    • 700 & Above Employee
    • Lead Help Desk Technician
      • Sep 2010 - Dec 2016

    • Macintosh support lead
      • May 2003 - Aug 2010

    • United States
    • IT Services and IT Consulting
    • 100 - 200 Employee
    • Macintosh team lead
      • 2003 - 2010

Education

  • University of Pittsburgh
    BA
    1994 - 1998
  • University of Pittsburgh
    Bachelor's degree

Community

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