Ryan Techau

Operations Tech at Rincon Technology, Inc
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Contact Information
us****@****om
(386) 825-5501
Location
US

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Experience

    • United States
    • Telecommunications
    • 1 - 100 Employee
    • Operations Tech
      • Sep 2021 - Present

      Test various networking platforms such as Juniper and Cisco. Access equipment via console to perform testing. * Strong decision making and problem-solving skills * Ability to analyze problems on hardware and software * Use systems and tools to access and test varied networking equipment. Test various networking platforms such as Juniper and Cisco. Access equipment via console to perform testing. * Strong decision making and problem-solving skills * Ability to analyze problems on hardware and software * Use systems and tools to access and test varied networking equipment.

    • Web Developer
      • Aug 2012 - Present

      -Create and design websites for clients needs. -Designed a site with Amazon checkout functionality. -Redesigned site for client to reach new customer base. -Create and design websites for clients needs. -Designed a site with Amazon checkout functionality. -Redesigned site for client to reach new customer base.

    • United States
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Technical Support Specialist
      • Sep 2018 - Aug 2021

      Provides technical expertise on inbound calls to resolve issues with devices such as laptops, tablets, smart phones, and other consumer electronics, facilitate device set up, education, and troubleshooting. All while providing excellent customer service. Use systems and other tools to deliver technical support solutions Strong decision making and problem-solving skills Ability to analyze problems on hardware and software Provides technical expertise on inbound calls to resolve issues with devices such as laptops, tablets, smart phones, and other consumer electronics, facilitate device set up, education, and troubleshooting. All while providing excellent customer service. Use systems and other tools to deliver technical support solutions Strong decision making and problem-solving skills Ability to analyze problems on hardware and software

    • United States
    • Gambling Facilities and Casinos
    • 1 - 100 Employee
    • Sous Chef
      • Dec 2017 - Nov 2018

      • Ensuring guest satisfaction by providing excellent service and consistent quality food. • Running day-to-day operations including ordering, scheduling, training, discipline and sanitation. • Ensuring guest satisfaction by providing excellent service and consistent quality food. • Running day-to-day operations including ordering, scheduling, training, discipline and sanitation.

    • Room Chef
      • Sep 2017 - Nov 2017

      • Ensuring guest satisfaction by providing excellent service and consistent quality food. • Running day-to-day operations including ordering, scheduling, training, discipline and sanitation. • Ensuring guest satisfaction by providing excellent service and consistent quality food. • Running day-to-day operations including ordering, scheduling, training, discipline and sanitation.

    • United States
    • Gambling Facilities and Casinos
    • 1 - 100 Employee
    • Sous Chef
      • Aug 2016 - Sep 2017

      • Ensuring guest satisfaction by providing excellent service and consistent quality food. • Running day-to-day operations including ordering, scheduling, training, discipline and sanitation. • Ensuring guest satisfaction by providing excellent service and consistent quality food. • Running day-to-day operations including ordering, scheduling, training, discipline and sanitation.

    • United States
    • Hospitality
    • 200 - 300 Employee
    • Sous Chef
      • Aug 2015 - Aug 2016

      • Ensuring guest satisfaction by providing excellent service and consistent quality food. • Running day-to-day operations including ordering, scheduling, training, discipline and sanitation. • Ensuring guest satisfaction by providing excellent service and consistent quality food. • Running day-to-day operations including ordering, scheduling, training, discipline and sanitation.

    • Hospitality
    • 100 - 200 Employee
    • Sous Chef
      • Oct 2014 - Aug 2015

      • Ensuring guest satisfaction by providing excellent service and consistent quality food. • Running day-to-day operations including ordering, scheduling, training, discipline and sanitation. • Ensuring guest satisfaction by providing excellent service and consistent quality food. • Running day-to-day operations including ordering, scheduling, training, discipline and sanitation.

  • Five Star Tavern
    • North Las Vegas, NV
    • Kitchen Manager
      • Apr 2014 - Oct 2014

      -Ensure cleanliness of kitchen and bar. -Weekly inventory of food and liquor to place orders. -Prepare items as rung in by front of house staff. -Ensure cleanliness of kitchen and bar. -Weekly inventory of food and liquor to place orders. -Prepare items as rung in by front of house staff.

    • Corporate Sous Chef
      • Oct 2012 - Apr 2014

      -Assisted the Executive Chef with menu costing and menu ideas. -Prepare orders as rung in by service staff. -Assisted the Executive Chef with menu costing and menu ideas. -Prepare orders as rung in by service staff.

    • United States
    • Business Consulting and Services
    • 1 - 100 Employee
    • Web Design Intern
      • Aug 2012 - Jan 2014

      Web Programmer -CSS -HTML Web Programmer -CSS -HTML

Education

  • Coursera
    Google IT Support Professional Certificate
  • Zero To Mastery Academy
    Python Developer Certificate, Computer Programming
    2020 - 2020
  • The Art Institute of Pittsburgh Online
    Associate of Science (AS), Web Design & Interactive Media
    2010 - 2012
  • Johnson & Wales University-Denver
    Bachelor of Science (BS), Foodservice Management
    2003 - 2007
  • Johnson & Wales University-Denver
    Associate of Science (AS), Culinary Arts
    2003 - 2005

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