Experience

City Wide Facility Solutions of Illinois
• United States
• Facilities Services
• 1 - 100 Employee
• Contractor Program Manager

  • Jun 2021 - Present

Alkon Construction and Investments, Inc.
• Operations Manager

  • Jun 2017 - May 2021


Heidolph North America

• United States
• Biotechnology
• 1 - 100 Employee

• Field Service Technician

  • Dec 2014 - Jun 2016

  1241 Jarvis Ave, Elk Grove Village, IL 60007



Best Buy

• Retail
• 700 & Above Employee

• Sales Team Leader - Connections

  • 2013 - 2014

  North Aurora, Illinois Resolve customer complaints regarding sales team and take steps to correct performance. Recruit, hire, and develop a highly-motivated sales team that consistently exceeds customer expectations and provides world-class customer service. Develop retail sales training materials to target low-performing areas and assist team members in improving their sales metrics. Oversee sales staff to ensure that all sales goals are regularly met or exceeded. Collaborate with upper… Show more Resolve customer complaints regarding sales team and take steps to correct performance. Recruit, hire, and develop a highly-motivated sales team that consistently exceeds customer expectations and provides world-class customer service. Develop retail sales training materials to target low-performing areas and assist team members in improving their sales metrics. Oversee sales staff to ensure that all sales goals are regularly met or exceeded. Collaborate with upper management to create project plans and set appropriate benchmarks for sales team. Show less



Geek Squad

• IT Services and IT Consulting
• 700 & Above Employee

• Counter Intelligence Agent

  • 2012 - 2013

  North Aurora, Illinois * Engage customers using selling skills to provide solutions aligning with the customer’s “definition of fix.” * Maintain and service products including repairs to fulfill the customer’s “definition of fix.” * Perform administrative duties within the precinct and manage department communication. * Perform product shipping and receiving, light touch maintenance and repair of products. * Engage with sales team, explaining services and technology to help them achieve… Show more * Engage customers using selling skills to provide solutions aligning with the customer’s “definition of fix.” * Maintain and service products including repairs to fulfill the customer’s “definition of fix.” * Perform administrative duties within the precinct and manage department communication. * Perform product shipping and receiving, light touch maintenance and repair of products. * Engage with sales team, explaining services and technology to help them achieve business group goals. * Perform diagnostics and navigate requested and recommended repairs in a timely fashion * Phone and in-person contact with clients to reveal diagnostic discoveries and make recommendations for protecting and defending client devices Show less