Experience

ICAN Institute, Inc.

• United States
• Professional Training and Coaching
• 1 - 100 Employee

• Director Of Operations

  • Feb 2021 - Present

  The ICAN Neuro System is a proven solution that equips network marketers, field leaders and direct sellers with the tools they need to identify and overcome their mindset blocks to take confident income producing action on a daily basis.The research shows, ICAN Neuro Tools unequivocally yield faster and more impactful results across every company size, demographic, end-user and consultant level.Through our neuroscience based training and proprietary ICAN Neuro Tools, entrepreneurs receive the strategies and support necessary to overcome mental blocks and limiters and move themselves into consistent daily business- building action that results in rank advancement and rapid achievement of business goals.



RSA Enterprise

• United States
• Professional Training and Coaching

• Owner, Consultant

  • 2018 - Present

  I work with a diverse portfolio of clients as a consultant and process manager on a variety of short-term and long-term projects. I provide skill-gap filling solutions to owners and C-level executives in the areas of: sales, marketing & advertising, strategic planning, process implementation, structural organization as well as training and development with current and new employees as needed.• Built a portfolio of partner clients in multiple verticals including network marketing, direct sales, finance, beauty, manufacturing, telecom, eCommerce, information technology, and not-for-profit.• Developed custom business strategy solutions to resolve business gaps based on each individual client's needs.• Successfully implemented and executed benchmarked and measurable objectives on a wide scope of projects including marketing, social media management, accounting, information technology, software & saas implementations, organizational restructuring, hiring, training, soft skills development, market share analysis, business planning, and cost savings strategies.



More Than a Mouse

• United States
• Education Administration Programs

• Principal Owner

  • 2007 - Present

  More than a Mouse was born from the simple desire of a mother to provide the best experiential learning opportunities to her young child. In my search for extra-curricular options, I quickly discovered the availability to be limited in my area. I had a need and saw the opportunity: I quit my job, cashed out my 401k, and took the leap. Years later, I've been able to provide top-quality technology education courses to thousands of children and adolescents in my community while giving my own child a passion that he's carried with him into his college career.



Avon

• Personal Care Product Manufacturing
• 700 & Above Employee

• District Sales Manager

  • 2009 - 2017

  As a corporate district sales manager, I was blessed with the responsibility of working with thousands of women (and a few good men) in multiple markets to help them start, build and manage their own independent businesses. From the young mother who was able to earn grocery money to feed her family to the top-earning, trip winning dynamos - I was an integral part of helping these entrepenuers position, market and scale their businesses. • Managed a multi-million dollar, top-producing sales force by creating solutions and developing action plans for representatives to grow their business.• Drove sales and operational initiatives aligned with corporate objectives while managing costs, profitability, staff requirements, and accounts receivables.• Leveraged alliances, experts, partnerships and social media to create field events and engage the sales team with the community.• Increased overall team productivity, maximized ROI, and monitored overall district sales growth, loss and retention strategies.• Created and implemented training in person, virtual, and remotely for representatives in multiple states and worked with Avon New York Training to create e-training for representatives.• Achieved KPI goals through training, motivating and developing the team and had 100% ownership for delivering results on key activities, on a daily, campaign, quarterly and annual basis to achieve area targets.• Resolved customer issues and complaints regarding sales and service in a timely and professional manner to ensure customer satisfaction.• Achieved Circle of Excellence which is awarded to the top 5% of District Sales Managers.



Intex DIY

• United States
• Textile Manufacturing
• 1 - 100 Employee

• Director Of Sales Support Services

  • 2005 - 2007

  I spearheaded the teams responsible for revenue growth and the teams responsible for client retention for the nation's largest supplier of wiping cloths, rags, and cleaning textiles. I personally supported the top ten corporate accounts including Wal-Mart, Home Depot, Lowes, Sears and Auto zone, which accounted for 70% of revenue.• Directly managed a staff of ten employees, including sales, customer service, showroom and accounts receivable team.• Controlled collections for a $35 Million yearly A/R schedule with up to 300 transactions per day; Coordinated and scheduled 15 trade shows per year with a $50,000 budget.• Local networking and IT support for 31 computers, three servers, a home grown ERP, integrated CRM and EDI transmissions.• Monitored sales team's planning efforts and identified process bottlenecks and inconsistencies and prioritized opportunities for improvement.• Designed and implemented data driven marketing efforts to target most productive market opportunity.• Created & implemented internal processes for order generation, order processing, and customer service.• Partnered successfully with engineering and Design to produce future and current product implementation.



JIT Packaging

• United States
• Packaging and Containers Manufacturing
• 1 - 100 Employee

• Director of Client Relations

  • 2001 - Mar 2005

  Just a few years prior to my hire, the president of the Atlanta office had moved his business from a 600 square foot apartment to an 80,000 square-foot warehouse. He and I worked side by side to grow a dream from a promising young start-up into a $10M/year force in the competitive packaging industry. I was involved in scaling all aspects of his business, from operations and sales to IT and SOPs.• Represented clients internally and coordinated with other functions to implement client systems, complete projects, and address ongoing service needs.• Worked directly with President of Atlanta Division to structure a thriving start-up location that grew to a $10 million per year business by developing and implementing standard operating procedures for all locations.• Created office-wide organizational systems to develop a long-term focus on client accounts, resulting in higher renewal rates and improved work environment.• Analyzed sales figures for all locations to identify problematic accounts, low-margin items and slow moving inventory.• Analyzed performance metrics; provided reports; researched and resolved issues leading to satisfactory outcomes.• Resolved issues and fostered relationships with key contacts for facility's 100+ client base; Coordinated talent for eight direct employees across multiple departments.• Provided IT support for internal and external employees including customization of MAS 200, Telephone/IP vendors and Salesforce CRM.