Rrona Lajqi

Supervisor at Linja e Jetës
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Contact Information
us****@****om
(386) 825-5501
Location
District of Pristina, Kosovo
Languages
  • English Professional working proficiency
  • Albanian Native or bilingual proficiency

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Bio

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Credentials

  • EMDR
    EMDR Therapy
    Feb, 2023
    - Oct, 2024
  • BWRT
    BWRT UK
    Sep, 2021
    - Oct, 2024

Experience

  • Linja e Jetës
    • Mental Health Care
    • 1 - 100 Employee
    • Supervisor
      • Jul 2023 - Present

      Psychologist supervisor at Life Line, leading a crisis response team of volunteers. Provide psychological support and guidance during calls, ensuring protocol adherence. Offer counseling to volunteers and prioritize team well-being. Fulfilling role, making a meaningful impact on those in distress. Psychologist supervisor at Life Line, leading a crisis response team of volunteers. Provide psychological support and guidance during calls, ensuring protocol adherence. Offer counseling to volunteers and prioritize team well-being. Fulfilling role, making a meaningful impact on those in distress.

  • Etrit Hair
    • Social Media Manager
      • Apr 2019 - Present
    • Psychologist
      • Nov 2020 - Nov 2021

      Provided psychological support, advice, and guidance to individuals who were struggling with suicidal thoughts and feelings. The role involved responding to incoming calls from those seeking help and providing appropriate support in order to reduce the risk of suicide. Provided appropriate psychological support in order to reduce the risk of suicide. Referred clients to appropriate resources in their local community (e.g., therapists, psychiatrists, crisis centers). Maintained full confidentiality of client information at all times. Show less

  • Psychological help chat for COVID-19
    • Psychologist
      • May 2020 - Jul 2020

      Provided emotional and mental health support to individuals affected by the pandemic. This position involved providing advice, listening and responding to inquiries, and connecting individuals with relevant resources. Responded to inquiries from individuals affected by the pandemic on a range of topics including anxiety, depression, stress, loneliness and other related issues. Provided advice on how to manage emotional and mental health during the pandemic. Connected individuals with relevant resources such as counseling services or support groups. Maintained a professional attitude at all times when interacting with users. Collaborated with other members of the team to ensure that all requests are answered in a timely manner. Show less

Education

  • University of Tirana
    Master of Science - MS, Clinical Psychology
    2021 - 2023
  • Universiteti i Prishtinës "Hasan Prishtina"
    Bachelor's degree, Psychology
    2017 - 2020
  • Universiteti i Prishtinës "Hasan Prishtina"
    Master's degree, School Psychology
    2021 -

Community

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