Experience

8VI Holdings Limited

• Singapore
• Financial Services
• 1 - 100 Employee

• • Apr 2023 - Present

  Key Responsibilities:→Product Owner of 'AI Revolution Program' across Malaysia, Singapore, and Taiwan.→Executed offline programs in multiple countries, ensuring seamless implementation and desired outcomes.→Led and coordinated team members within Malaysia, Singapore, and Taiwan for online programs.→Strategized and developed Standard Operating Procedures (SOPs) for program execution.→Supported customer experience initiatives to drive satisfaction and loyalty.Key Achievement:✔️Successfully oversaw the implementation of an AI program valued at USD 1,499, achieving desired outcomes and expanding its reach across multiple countries.✔️Coordinated and led cross-functional teams to flawlessly execute offline programs valued at RM29,999, resulting in exceptional stakeholder satisfaction and program impact. Show less

• • Jun 2021 - Mar 2023

  Key Responsibilities:→Executed offline programs in multiple countries, including Malaysia, Singapore, Indonesia, and Taiwan.→Led online programs, coordinating team members across different locations.→Assisted in Infusion Soft automation, streamlining logistical preparation for programs.→Contributed to the development of Standard Operating Procedures (SOPs) for program execution.→Supported customer experience initiatives, ensuring satisfaction with company products.Key Achievement:✔️Successfully executed offline programs worth RM29,999, resulting in exceptional stakeholder satisfaction and program impact.✔️Played a key role in developing and implementing SOPs, optimizing operational processes, and ensuring consistent program execution. Show less



Grab

• Singapore
• Software Development
• 700 & Above Employee

• Channel Partner

  • Nov 2020 - Mar 2021

  Key Responsibilities: →Aligned and collaborated with merchants and the company to promote Grab services. →Conducted calls and arranged appointments to introduce and persuade merchants to join Grab Food. Key Achievement: ✔️Achieved outstanding results as a part-time sales representative, consistently maintaining an average of 30-40 merchant sign-ups per month. Key Responsibilities: →Aligned and collaborated with merchants and the company to promote Grab services. →Conducted calls and arranged appointments to introduce and persuade merchants to join Grab Food. Key Achievement: ✔️Achieved outstanding results as a part-time sales representative, consistently maintaining an average of 30-40 merchant sign-ups per month.



Watsons Malaysia

• Malaysia
• Retail
• 700 & Above Employee

• E-commerce Intern

  • Jun 2020 - Oct 2020