Renee Pelland
Senior Account Manager at Northern Commerce- Claim this Profile
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Bio
Experience
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Northern Commerce
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Canada
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Advertising Services
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100 - 200 Employee
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Senior Account Manager
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Apr 2022 - Present
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Account Manager
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Jun 2021 - Apr 2022
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RedRhino Inc.
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Canada
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Advertising Services
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1 - 100 Employee
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Account Manager
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Oct 2020 - Jun 2021
- Manage various projects and accounts, responding to day-to-day client and project requirements- Develop in-depth communications strategies and account plans that leverage paid, earned and owned media - Implement and support coordinators and interns in implementing paid, earned and owned media tactics: long- and short-form copywriting for various print and digital applications, web publishing, event planning, crisis communications, social media management and more- Devise project briefs and creative briefs for the development of corresponding campaign artwork- Accurately represent the client’s point of view when reviewing work, providing feedback to the team and presenting to the client- Support the organic growth of existing clients through proposals and up-selling - Oversee overall project health, bottom-line and campaign KPIs for assigned campaigns- Analyze campaign results based on strategy KPIs and present findings
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Account Coordinator
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Sep 2019 - Oct 2020
- Coordinate projects and accounts, within corporate, nonprofit and public sectors, developing rapport with and acting as the main point of contact for clients- Conduct in-depth research to make appropriate next-step recommendations- Identify goals and opportunities to inform creative communications strategies that leverage paid, earned and owned media- Communicate complex plans and concepts to internal and external audiences- Coordinate paid, earned and owned media tactics: long- and short-form copywriting for various print and digital applications, web publishing, event planning, crisis communications, social media management and more- Develop and adhere to budgets and timelines
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Lashbrook Marketing & Public Relations
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Canada
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Public Relations and Communications Services
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1 - 100 Employee
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Communications Coordinator
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May 2018 - Sep 2019
- Manage various projects and accounts, largely within the nonprofit and public sectors, developing rapport with and acting as the main point of contact for clients- Conduct in-depth research to make appropriate next-step recommendations- Identify goals and opportunities and aid in the development of informed and creative communications strategies that leverage paid, earned and owned media- Communicate complex plans and concepts to internal and external audiences- Develop and adhere to budgets and timelines- Implement paid, earned and owned media tactics- Analyze results based on KPIs established in strategy phase and present findings
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Communications Intern
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Jan 2018 - Apr 2018
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Program Director
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Aug 2015 - Sep 2017
- Develop and implement communications initiatives to increase program profile - Produce, coordinate and distribute communications and promotional material - Devise a budget and ensure the budget is adhered to throughout fiscal year- Write grant proposals, devise sponsorship packages, organize fundraising events, manage large donations, and disburse money appropriately- Hire staff, recruit volunteers and facilitate appropriate training- Monitor the effectiveness of the program and develop methods of improvement
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General Manager
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Nov 2016 - May 2017
- Evaluate current communications strategies and assess public attitudes to plan and carry out actions for improved community engagement- Maintain and produce brand consistent content for communications platforms- Write grant proposals, devise sponsorship packages and conceptualize, organize and implement fundraising initiatives- Conceptualize, organize and implement events and programming that enable greater community outreach and involvement- Delegate tasks to be undertaken by volunteers, contractors or committees and oversee their progress- Organize space rentals to maximize the use of the theatre space between productions
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Dance Instructor
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Jan 2009 - Jun 2017
- Provide basic to advanced studio or in-home dance instruction for students ages 3 through 18- Maintain a positive learning environment through fun and engaging dance-related activities- Choreograph and stage routines- Keep records of student performance and progress - Provide basic to advanced studio or in-home dance instruction for students ages 3 through 18- Maintain a positive learning environment through fun and engaging dance-related activities- Choreograph and stage routines- Keep records of student performance and progress
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International Student Recruitment & Promotions Assistant
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Oct 2016 - Oct 2016
- Represent and promote the school at recruitment events, educating and advising students and families about the school and its mandate- Implement the faculty’s marketing and student recruitment strategy and recommend methods of improvement - Represent and promote the school at recruitment events, educating and advising students and families about the school and its mandate- Implement the faculty’s marketing and student recruitment strategy and recommend methods of improvement
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Communications Consultant
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Jun 2016 - Oct 2016
- Review the effectiveness of current communications strategies and recommend methods of improvement- Help to clarify the initiative to OWDP's main constituency- Conceptualize and write new content aimed to maintain a favourable public image - Review the effectiveness of current communications strategies and recommend methods of improvement- Help to clarify the initiative to OWDP's main constituency- Conceptualize and write new content aimed to maintain a favourable public image
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York Lions Varsity Dance Team Captain
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Sep 2012 - Sep 2015
- Perform administrative duties including external communications, record keeping and facility safety adherence- Recommend and develop structural changes for program improvement- Develop and maintain rapport with York University, Sport York, and the intercollegiate dance community- Organize team-building, team promotional and fundraiser events- Liaise between members and coaches- Choreograph and stage advanced routines - Perform administrative duties including external communications, record keeping and facility safety adherence- Recommend and develop structural changes for program improvement- Develop and maintain rapport with York University, Sport York, and the intercollegiate dance community- Organize team-building, team promotional and fundraiser events- Liaise between members and coaches- Choreograph and stage advanced routines
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Program Coordinator
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May 2014 - Aug 2015
- Evaluate existing programs and logistics and recommend methods for improvement- Maintain a positive, professional relationship with parents and the community- Organize and implement themed programming within a specified budget- Proactively identify and solve problems and areas of concern for staff, volunteers and campers- Maintain a safe, fun and educational environment for campers - Evaluate existing programs and logistics and recommend methods for improvement- Maintain a positive, professional relationship with parents and the community- Organize and implement themed programming within a specified budget- Proactively identify and solve problems and areas of concern for staff, volunteers and campers- Maintain a safe, fun and educational environment for campers
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Graphic Artist
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Jul 2010 - Aug 2010
- Meet clients to discuss objectives- Develop design briefs that suit the clients purpose- Think creatively to produce new ideas and concepts- Learn and utilize computer-aided design programs
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Receptionist
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Jul 2010 - Aug 2010
- Serve visitors by greeting, welcoming, directing and announcing them appropriately- Answer, screen and forward any incoming phone calls while providing basic information- Perform other clerical receptionist duties such as filing, photocopying and organizing
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Education
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Western University
Post Graduate Diploma, Public Relations -
York University
Honours Bachelor of Arts (B.A.), Communication Studies