Renee Pelland

Senior Account Manager at Northern Commerce
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Contact Information
us****@****om
(386) 825-5501
Location
Canada, CA

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Experience

    • Canada
    • Advertising Services
    • 100 - 200 Employee
    • Senior Account Manager
      • Apr 2022 - Present

    • Account Manager
      • Jun 2021 - Apr 2022

    • Canada
    • Advertising Services
    • 1 - 100 Employee
    • Account Manager
      • Oct 2020 - Jun 2021

      - Manage various projects and accounts, responding to day-to-day client and project requirements- Develop in-depth communications strategies and account plans that leverage paid, earned and owned media - Implement and support coordinators and interns in implementing paid, earned and owned media tactics: long- and short-form copywriting for various print and digital applications, web publishing, event planning, crisis communications, social media management and more- Devise project briefs and creative briefs for the development of corresponding campaign artwork- Accurately represent the client’s point of view when reviewing work, providing feedback to the team and presenting to the client- Support the organic growth of existing clients through proposals and up-selling - Oversee overall project health, bottom-line and campaign KPIs for assigned campaigns- Analyze campaign results based on strategy KPIs and present findings

    • Account Coordinator
      • Sep 2019 - Oct 2020

      - Coordinate projects and accounts, within corporate, nonprofit and public sectors, developing rapport with and acting as the main point of contact for clients- Conduct in-depth research to make appropriate next-step recommendations- Identify goals and opportunities to inform creative communications strategies that leverage paid, earned and owned media- Communicate complex plans and concepts to internal and external audiences- Coordinate paid, earned and owned media tactics: long- and short-form copywriting for various print and digital applications, web publishing, event planning, crisis communications, social media management and more- Develop and adhere to budgets and timelines

    • Canada
    • Public Relations and Communications Services
    • 1 - 100 Employee
    • Communications Coordinator
      • May 2018 - Sep 2019

      - Manage various projects and accounts, largely within the nonprofit and public sectors, developing rapport with and acting as the main point of contact for clients- Conduct in-depth research to make appropriate next-step recommendations- Identify goals and opportunities and aid in the development of informed and creative communications strategies that leverage paid, earned and owned media- Communicate complex plans and concepts to internal and external audiences- Develop and adhere to budgets and timelines- Implement paid, earned and owned media tactics- Analyze results based on KPIs established in strategy phase and present findings

    • Communications Intern
      • Jan 2018 - Apr 2018

    • Program Director
      • Aug 2015 - Sep 2017

      - Develop and implement communications initiatives to increase program profile - Produce, coordinate and distribute communications and promotional material - Devise a budget and ensure the budget is adhered to throughout fiscal year- Write grant proposals, devise sponsorship packages, organize fundraising events, manage large donations, and disburse money appropriately- Hire staff, recruit volunteers and facilitate appropriate training- Monitor the effectiveness of the program and develop methods of improvement

    • General Manager
      • Nov 2016 - May 2017

      - Evaluate current communications strategies and assess public attitudes to plan and carry out actions for improved community engagement- Maintain and produce brand consistent content for communications platforms- Write grant proposals, devise sponsorship packages and conceptualize, organize and implement fundraising initiatives- Conceptualize, organize and implement events and programming that enable greater community outreach and involvement- Delegate tasks to be undertaken by volunteers, contractors or committees and oversee their progress- Organize space rentals to maximize the use of the theatre space between productions

    • Dance Instructor
      • Jan 2009 - Jun 2017

      - Provide basic to advanced studio or in-home dance instruction for students ages 3 through 18- Maintain a positive learning environment through fun and engaging dance-related activities- Choreograph and stage routines- Keep records of student performance and progress - Provide basic to advanced studio or in-home dance instruction for students ages 3 through 18- Maintain a positive learning environment through fun and engaging dance-related activities- Choreograph and stage routines- Keep records of student performance and progress

    • International Student Recruitment & Promotions Assistant
      • Oct 2016 - Oct 2016

      - Represent and promote the school at recruitment events, educating and advising students and families about the school and its mandate- Implement the faculty’s marketing and student recruitment strategy and recommend methods of improvement - Represent and promote the school at recruitment events, educating and advising students and families about the school and its mandate- Implement the faculty’s marketing and student recruitment strategy and recommend methods of improvement

    • Communications Consultant
      • Jun 2016 - Oct 2016

      - Review the effectiveness of current communications strategies and recommend methods of improvement- Help to clarify the initiative to OWDP's main constituency- Conceptualize and write new content aimed to maintain a favourable public image - Review the effectiveness of current communications strategies and recommend methods of improvement- Help to clarify the initiative to OWDP's main constituency- Conceptualize and write new content aimed to maintain a favourable public image

    • York Lions Varsity Dance Team Captain
      • Sep 2012 - Sep 2015

      - Perform administrative duties including external communications, record keeping and facility safety adherence- Recommend and develop structural changes for program improvement- Develop and maintain rapport with York University, Sport York, and the intercollegiate dance community- Organize team-building, team promotional and fundraiser events- Liaise between members and coaches- Choreograph and stage advanced routines - Perform administrative duties including external communications, record keeping and facility safety adherence- Recommend and develop structural changes for program improvement- Develop and maintain rapport with York University, Sport York, and the intercollegiate dance community- Organize team-building, team promotional and fundraiser events- Liaise between members and coaches- Choreograph and stage advanced routines

    • Program Coordinator
      • May 2014 - Aug 2015

      - Evaluate existing programs and logistics and recommend methods for improvement- Maintain a positive, professional relationship with parents and the community- Organize and implement themed programming within a specified budget- Proactively identify and solve problems and areas of concern for staff, volunteers and campers- Maintain a safe, fun and educational environment for campers - Evaluate existing programs and logistics and recommend methods for improvement- Maintain a positive, professional relationship with parents and the community- Organize and implement themed programming within a specified budget- Proactively identify and solve problems and areas of concern for staff, volunteers and campers- Maintain a safe, fun and educational environment for campers

    • Graphic Artist
      • Jul 2010 - Aug 2010

      - Meet clients to discuss objectives- Develop design briefs that suit the clients purpose- Think creatively to produce new ideas and concepts- Learn and utilize computer-aided design programs

    • Receptionist
      • Jul 2010 - Aug 2010

      - Serve visitors by greeting, welcoming, directing and announcing them appropriately- Answer, screen and forward any incoming phone calls while providing basic information- Perform other clerical receptionist duties such as filing, photocopying and organizing

Education

  • Western University
    Post Graduate Diploma, Public Relations
    2017 - 2018
  • York University
    Honours Bachelor of Arts (B.A.), Communication Studies
    2012 - 2016

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