Experience

New England Quality Care Alliance (NEQCA)

• Health Information Systems Analyst

  • Nov 2021 - Present



Commonwealth Care Alliance

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Program Specialist, Transitions of Care

  • Nov 2020 - Nov 2021

  • Provided critical administrative support to Clinical Team to ensure timely and effective patient transitions from inpatient acute care setting.• Worked independently to support clinical staff by managing inpatient authorizations, obtain medical records and discharge summaries, and route incoming calls and faxes.• Created and organized daily censuses using Patient Ping to display admissions, discharges, and level of care changes. • Provided critical administrative support to Clinical Team to ensure timely and effective patient transitions from inpatient acute care setting.• Worked independently to support clinical staff by managing inpatient authorizations, obtain medical records and discharge summaries, and route incoming calls and faxes.• Created and organized daily censuses using Patient Ping to display admissions, discharges, and level of care changes.



Massachusetts General Hospital

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Inpatient Administrative Coordinator

  • Sep 2019 - Nov 2020

  • Responsible for implementing Remote Patient Monitoring Program for COVID 19 patients to efficiently transition patients to an outpatient setting.• Navigated members chart in EPIC to successfully collaborate with PCPs, Specialists, and Hospitals, to obtain complete medical records from external facilities to support the efficient use of medical resources.• Supported busy inpatient hospital service units by facilitating smooth transitions for patients to an outpatient setting by scheduling convenient follow-up care.



Massachusetts Eye and Ear

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Information Services Intern

  • Jun 2018 - Aug 2018

  • Collaborated with Ophthalmology (OPH) Project Coordinator to analyze points of concerns and developed an employee satisfaction survey to improve employee gratification.• Conducted an internal audit for ophthalmology imaging devices, unique device identification software and computer information.• Created a SharePoint forum for new OPH equipment requests and device decommissions to improve tracking of devices throughout the MEEI Network.• Gained a hands-on working knowledge of Front Desk Staff workflow by checking in patients for appointments, verifying correct information in Epic and ensuring patient satisfaction.

• Health Information Support Intern

  • May 2017 - Aug 2017

  • Traveled to several practices to provide initial support of eClinicalWorks; submitted tickets to report problems on behalf of the practice and contacted vendors to resolve issues.• Successfully updated eClinicalWorks software and created a MIPS Dashboard within a small practice settings.• In preparation to attest for Meaningful Use; organized and updated Excel files and maintained audits by collecting screen shots. • Traveled to several practices to provide initial support of eClinicalWorks; submitted tickets to report problems on behalf of the practice and contacted vendors to resolve issues.• Successfully updated eClinicalWorks software and created a MIPS Dashboard within a small practice settings.• In preparation to attest for Meaningful Use; organized and updated Excel files and maintained audits by collecting screen shots.



Provo Discount Liquors Inc

• United States
• Accounting

• Sales

  • Aug 2013 - Aug 2017

  • Educated and assisted clients in new products and purchasing decisions while increasing their awareness through promotional events and tastings.• Facilitated daily operations including ordering and merchandising. • Educated and assisted clients in new products and purchasing decisions while increasing their awareness through promotional events and tastings.• Facilitated daily operations including ordering and merchandising.

• Operations Intern

  • Jun 2016 - Aug 2016

  • Assisted in completing strategic goal to revise policy and procedures and implement electronic review, approval, distribution, and storage system. • Reviewed and formatted changes for approval from COO.• Established training documentation for both managers and end users to use Policy Tech to create, read, and approve documents. • Assisted in completing strategic goal to revise policy and procedures and implement electronic review, approval, distribution, and storage system. • Reviewed and formatted changes for approval from COO.• Established training documentation for both managers and end users to use Policy Tech to create, read, and approve documents.



Saint Mary's Parish

• United States
• Civic and Social Organizations

• Maintenance

  • Jun 2015 - Jun 2016

  Responsible for taking care of the grounds of the church, school, and cemetery. Given tasks to complete in a timely manner. Responsible for taking care of the grounds of the church, school, and cemetery. Given tasks to complete in a timely manner.



Roche Bros. Supermarkets

• United States
• Retail
• 500 - 600 Employee

• Service Clerk

  • Sep 2012 - Oct 2013