Roza Panaki

Administrative Assistant at CFA Society Greece
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Contact Information
Location
Greece, GR
Languages
  • English Professional working proficiency
  • Greek Native or bilingual proficiency

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Experience

    • Financial Services
    • 1 - 100 Employee
    • Administrative Assistant
      • Mar 2018 - Present

    • Ireland
    • Business Consulting and Services
    • 700 & Above Employee
    • Executive Assistant
      • Nov 2017 - Jan 2018

    • Entertainment Providers
    • 1 - 100 Employee
    • Executive Assistant
      • Nov 2013 - Oct 2014

      • Provided support to 1 Partner and 2 Executive Directors acting as an ambassador and first point of contact.• Provided comprehensive diary management having autonomy to make decisions using initiative to resolve conflicts.• Proactively monitored meeting attendance and ensured all documentation is prepared in advance of meetings.• Made all travel arrangements according to business needs and personal preferences including comprehensive visa applications for overseas travel.• Managed communication, monitored e-mails, post and calls taking appropriate action. Prepared and submitted timesheets, maintained client contact databases and processed expenses.Key Achievements: - Expanded responsibilities to support the broader team due to exceptional performance and effectiveness.- Always delivered on time and in full, meeting strict deadlines.

    • Greece
    • Legal Services
    • 100 - 200 Employee
    • Secretarial Team Leader
      • May 2010 - Jul 2013

      • Led Secretarial department with 6 direct reports, and provided support to the 52 Lawyers of the Firm.• Typed confidential documents, kept meeting minutes and collaborated with departmental managers and the G.M. on weekly meetings. • Prepared monthly schedule of legal proceedings (700-800/month) and circulated to the Legal department.• Produced and managed client statistic reports always within strict deadlines (clients: Citibank, Coca-Cola S.A., Diesel S.A., Wind S.A., National Bank of Greece etc.).• Managed the performance appraisal system for the team, improving productivity with constant mentoring and on the job training.• Maintained an adequate inventory of office supplies and organised the firm’s law library.Key Achievements: - Received 3 promotions within 3 years and promoted to Supervisor of the entire Secretarial department with 6 direct reports.- Managed to bring to zero the backlog of the judicial documents (620), within 30 days.- Improved office systems and increased legal department’s productivity and company’s revenues, by creating new reports. - Organized the law library by filing, archiving and keeping a detailed record of the legal magazines of the past 14 years.

    • Advertising Sales Manager
      • Jan 2009 - Apr 2010

      • Set up from scratch the direct sales department and obtained 40 new clients from zero base.• Over-exceeded sales objectives by +10%.• Managed the collection of all the advertising material.• Had the final word on layout, design and copy for all print advertising. • Set up from scratch the direct sales department and obtained 40 new clients from zero base.• Over-exceeded sales objectives by +10%.• Managed the collection of all the advertising material.• Had the final word on layout, design and copy for all print advertising.

    • Executive Assistant
      • Jan 2004 - Dec 2008

      • Organised conferences and meetings along with travel and accommodation arrangements.• Received, filtered, directed telephone and fax messages to the Senior Partner.• Prepared weekly calendar, composed detailed letters and memos.• Prepared monthly schedule of the legal proceeding for the 3 offices in Greece and circulating to the Lawyers.• Daily contact with internal (Lawyers, Board of Directors, Executives) and external (Bailiffs, Clients, Suppliers) stakeholders. • Organised conferences and meetings along with travel and accommodation arrangements.• Received, filtered, directed telephone and fax messages to the Senior Partner.• Prepared weekly calendar, composed detailed letters and memos.• Prepared monthly schedule of the legal proceeding for the 3 offices in Greece and circulating to the Lawyers.• Daily contact with internal (Lawyers, Board of Directors, Executives) and external (Bailiffs, Clients, Suppliers) stakeholders.

    • Executive Secretary
      • Sep 1999 - Dec 2003

      • Managed all administrative tasks (distributed e-mails and mail, answered and filtered phone calls, made travel arrangements) for 8 partners. • Established and organized an efficient filing system for the first time ever in the Firm.• Led Office Administration, including billing and expense reporting.• Typed contracts for the notary office. • Managed all administrative tasks (distributed e-mails and mail, answered and filtered phone calls, made travel arrangements) for 8 partners. • Established and organized an efficient filing system for the first time ever in the Firm.• Led Office Administration, including billing and expense reporting.• Typed contracts for the notary office.

Education

  • Hellenic American Union
    Marketing Management
    2008 - 2009
  • Private tutoring to the Greek Law for attending "Bailiff examinations"
    Greek Law
    2012 - 2013
  • Institute of Secretarial Studies
    Executive Assistant/Executive Secretary
    1998 - 1999

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