Royston Teo

Technical Project Manager at X0PA AI
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Contact Information
us****@****om
(386) 825-5501
Location
Singapore, SG
Languages
  • English -
  • Chinese (Simplified) -
Skills

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Credentials

  • AI for Industry - Literacy in AI
    AI Singapore
    Sep, 2020
    - Nov, 2024
  • Certified SAFe® 5 Agilist
    Scaled Agile, Inc.
  • Professional Scrum Master (PSM) 1
    Scrum.org

Experience

  • X0PA AI
    • Singapore
    • Software Development
    • 1 - 100 Employee
    • Technical Project Manager
      • Aug 2021 - Present

      ROLES & RESPONSIBILITIES • Responsible for customer support of 2 products by handling feature request, bugs and customised enhancements • Interacted with users to understand pain points and assist them in product usage and fulfilling their use case • Ensured visibility and transparency of crucial information through documentation and conducting weekly cadence • Created and prioritised user stories together with external stakeholders followed by converting them into functional requirements Show less

  • ST Engineering
    • Singapore
    • Mechanical Or Industrial Engineering
    • 700 & Above Employee
    • Software Engineer
      • Mar 2020 - Jul 2021

      ROLES & RESPONSIBILITIES •Scrum master •Developed augmented and mixed reality applications for bespoke projects •Research and solution design ROLES & RESPONSIBILITIES •Scrum master •Developed augmented and mixed reality applications for bespoke projects •Research and solution design

  • Shopee
    • Singapore
    • Technology, Information and Internet
    • 700 & Above Employee
    • Network Operations Center Engineer
      • Mar 2019 - Feb 2020

      ROLES & RESPONSIBILITIES •Monitor Shopee’s services and respond to graph/log anomalies, system alerts •Identify issues according to SOPs and experience, escalate identified issues for resolution when necessary •Provide first-level troubleshooting and support on system issues •Follow up proactively with internal or external parties for issue resolution progress •Summarize and report on monitored systems for service improvement ROLES & RESPONSIBILITIES •Monitor Shopee’s services and respond to graph/log anomalies, system alerts •Identify issues according to SOPs and experience, escalate identified issues for resolution when necessary •Provide first-level troubleshooting and support on system issues •Follow up proactively with internal or external parties for issue resolution progress •Summarize and report on monitored systems for service improvement

  • Nanyang Technological University Singapore
    • Singapore
    • Higher Education
    • 700 & Above Employee
    • Dyson Product Development Challenge
      • Aug 2018 - Jan 2019

      ROLES & RESPONSIBILITIES •Led a multidisciplinary team of 5 members •Developed and prototyped the world’s first rehabilitation device for stroke patients which can be used without external assistance •Conducted market research whose findings led to ensuring the viability and demand for the product •Project managed the development of the product from inception to completion within stipulated budget •Project was showcased in NTU’s tea party for College Of Engineering •Achieved A+ grade Show less

  • NTU Centre for IT Services
    • Singapore
    • Junior developer
      • Jun 2018 - Jul 2018

      ROLES & RESPONSIBILITIES • Created prototype that auto-generates reports with data from Excel into Words with UIpath software • Evaluated RPA tools such as UIpath, Automation Anywhere and Tableau for automation of trasaction ROLES & RESPONSIBILITIES • Created prototype that auto-generates reports with data from Excel into Words with UIpath software • Evaluated RPA tools such as UIpath, Automation Anywhere and Tableau for automation of trasaction

  • Philips
    • Netherlands
    • Hospitals and Health Care
    • 700 & Above Employee
    • Assistant Engineer
      • Aug 2017 - Dec 2017

      ROLES & RESPONSIBILITIES • Developed prototype for next generation of Philips steam irons • Performed experiments for Philips Pressure Steam Generated (PSG) irons • Quantify data with Minitab statistical tools • Feedback to team on data findings and analysis • Met project objective and new design was showcased to marketing team ROLES & RESPONSIBILITIES • Developed prototype for next generation of Philips steam irons • Performed experiments for Philips Pressure Steam Generated (PSG) irons • Quantify data with Minitab statistical tools • Feedback to team on data findings and analysis • Met project objective and new design was showcased to marketing team

Education

  • Nanyang Technological University
    Mechanical Engineering
    2015 - 2018
  • Ngee Ann Polytechnic
    Mechanical Engineering, 3.8
    2010 - 2013

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