Roy Frias

QA Engineer at Sovatech Systems Inc.
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Contact Information
us****@****om
(386) 825-5501
Location
North Bergen, New Jersey, United States, JE

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Credentials

  • Web Development Certificate Program
    Thinkful
    Apr, 2023
    - Nov, 2024
  • Comprehensive Software Testing / QA Analyst Course on
    Learnix Center
    Dec, 2021
    - Nov, 2024
  • Certificate of Completion Front End Web Development
    General Assembly
    Aug, 2019
    - Nov, 2024

Experience

  • Sovatech Systems Inc.
    • United States
    • Software Development
    • 1 - 100 Employee
    • QA Engineer
      • Aug 2022 - Present

      A committed and highly motivated QA Engineer looking to obtain a QA Engineer position. I completed an intense QA training course early last year, equal to 3 years of proficient experience. My proven ability to excel in a dynamic and fast-paced environment such as my current position as a banker at JPMorgan Chase where I need to solve problems on the fly and analyze situations face to face will allow me to succeed in delivering the tasks required of a first-rate QA professional. My expertise in recognizing and outlining testing strategies, creating test cases and documentation, and enhancing product and process quality combined with my experience working for one of the largest firms in the nation will help me be a phenomenal QA Engineer. Show less

  • JPMorgan Chase & Co.
    • United States
    • Financial Services
    • 700 & Above Employee
    • Fraud Specialist
      • Jun 2020 - Present

      ✅ I assisted customers with fraudulent claims and disputes they have with their personal and business accounts. ✅ I filed claims for our back-end department in order to resolve our customer disputes. ✅ I also ordered new debit cards for our clients and froze their accounts in order to prevent further fraud in their bank accounts.

    • Associate Banker - ME
      • Aug 2016 - Present

      ✅ Assist customers with standard teller transactions including servicing client accounts, deposits, loan payments, credit card payments, and cashing checks ✅ Manage and process foreign currency for customers as needed Implement Chase standards with the prevention of money laundering and fraudulent checks ✅ Assist customers with opening checking accounts and helping clients understand our products

Education

  • Montclair State University
    2011 - 2015

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