Experience

Roffey Park Institute

• United Kingdom
• Higher Education
• 1 - 100 Employee

• Consultant

  • Feb 2021 - Present

  Delivering management, leadership and OD executive education programmes Collaborative innovative design of research-based tailored programmes Providing learner support, assessment of academic performance and provision of feedback Delivering management, leadership and OD executive education programmes Collaborative innovative design of research-based tailored programmes Providing learner support, assessment of academic performance and provision of feedback



Hammersmith & Fulham Council

• United Kingdom
• Government Administration
• 700 & Above Employee

• HR Consultant (Learning & Careers)

  • Feb 2019 - Feb 2021



Al Tafaouq Al Elmi

• United Arab Emirates
• Business Consulting and Services
• 1 - 100 Employee

• Senior Career Development Consultant

  • May 2018 - Feb 2019

  Part-time consultancy role • Provide consultancy and guidance based on international benchmarks to government department Career Counselling team • Lead the creation of content design for brochures, workshops and videos • Direct and guide the multidisciplinary team of consultants to translate and deliver content • Support the Train-The-Trainer and capacity building of the Career Counselling team Part-time consultancy role • Provide consultancy and guidance based on international benchmarks to government department Career Counselling team • Lead the creation of content design for brochures, workshops and videos • Direct and guide the multidisciplinary team of consultants to translate and deliver content • Support the Train-The-Trainer and capacity building of the Career Counselling team



AD Ports Group

• United Arab Emirates
• Transportation, Logistics, Supply Chain and Storage
• 700 & Above Employee

• Training and Development Specialist

  • Apr 2010 - Feb 2018

  • Established corporate Career Development Planning initiative for UAE Nationals from pilot to implementation incorporating initiation and oversight of policy and procedure • Contributed to the policy formation training and development • Executed multistrand training needs analysis in partnership with Heads of Departments • Commissioned training including soft skill, technical, safety and compliance courses • Led procurement drives to ensure selection and contract management of cost effective training providers Introduced leading e-learning programme for managers and specialist • Led several change management approaches for strategic initiatives • Compiled monthly balanced scorecard KPI reports for Board level monitoring • Effective liaison with Talent Management and Resourcing Area of Expertise on assessment centre design, psychometric testing, selection methodologies and action planning for succession development • Co-design of the Leadership development programme “Al Nokhba” for nominated successors which incorporated executive coaching, e-learning, and leadership education from leading international business school and Ports education specialist • Directed the graduate and blue-collar development programmes • Supported the transition to the Human Resources Business Partner model with the Learning & Development team responsibility as an Area of Expertise • Initiated changes to ensure alignment and achieve ISO 9001 and EFQM accreditation • Contributed Facilitation of corporate induction and staff development training sessions • Performed regular analysis of annual expenditure and instigated training budget re-modelling • Regular engagement with key internal and external stakeholders • Steered annual evaluation activities based on best practice models Show less



Knowledge Group Consulting

• United Arab Emirates
• Professional Training and Coaching
• 1 - 100 Employee

• Director of Projects, SUMMIT Careers

  • Jul 2008 - Mar 2010

  • Construction and monitoring of operational plans to achieve government contract milestones • Managed Careers Service provision for three major Governmental contracts and two private sector contracts requiring career guidance, vocational training and recruitment interventions for UAE Nationals • Led business development activities to compete for new income streams • Monthly reporting and explanation of performance trends against project plans to executive management team and the organization’s Program Management Office • Perfromed diplomatic mediation and resolved contract management disputes with government stakeholders • Constructed and reported risk management analysis to anticipate and mitigate challenges within contract frameworks • Directed the recruitment and selection of additional staff to meet ongoing needs • Conducted training needs analysis leading to the design and launch of bespoke qualification for Careers Advisors for use in Abu Dhabi • Managed the internal team of trainers to facilitate effective internal training to multicultural team of Emirati, Arabic and expatriate staff and managers to achieve contract requirements • Assessed and coordinated the allocation of work amongst the management team and employees across two regional offices • Supervised the ongoing performance management of employees • Led and motivated staff and managers to achieve over 6000 career interviews, 350 group sessions, over 1200 internship monitoring visits and over 300 employer visits. • Organized the maintenance of project records and performance tracking mechanisms Show less



Prospects

• Education Administration Programs
• 400 - 500 Employee

• Training & Development Manager

  • Sep 2002 - Jul 2008

  April 2007 – July 2008 Interim Director of Abu Dhabi University Careers Guidance and Placement Service (which became SUMMIT) • Provision of consultancy, assessment, and training of Government department with responsibility for career guidance and job placement of UAE jobseekers and job-changers in Abu Dhabi • Effective planning, coordination and integration of Careers Service provision for jobseekers with educational provision directed by multidisciplinary leadership team from Pearson Education • Regular performance reporting to client director • Interim management and leadership of team of 17 Emirati Career Counsellors employed by UAE Government department • Founded Careers Service which employed 25 additional staff across two regional campuses • Formulated policies, service entitlement statements and quality assurance procedures to shape service operational effectiveness • Targeted recruitment and training of multi-cultural team of Career Counsellors, trainers and managers Sept 2002 – April 2007 • Created, managed and implemented corporate Learning and Development strategy for a leading UK Education, Inspection and Career Service provider employing 1,200 staff • Promoted leading developmental and change management approaches to facilitate a change from traditional career guidance to a holistic personal development service for students and job seekers • Managed, designed and facilitated training in the internal Management Development programme for over 60 managers and directors • Commissioned the annual programme of training through third party vendors • Established the Corporate Induction process for new staff and managers • Regular performance and training expenditure reporting to Chief Executive and senior management via presentations, written reports and meetings • Led evaluation approaches and kept abreast of changes within the training and leadership landscape Show less



Prospects

• Education Administration Programs
• 400 - 500 Employee

• Training and Quality Manager

  • 2001 - 2002

  • Promotion of MATRIX quality assurance standard to network of over 40 educational, charities, community support and advisory organizations• Provision of consultancy and change management approaches to member organisation to influence them to commit to actions aligned to the MATRIX standard requirements• Design of engaging presentations and training on quality assurance models • Promotion of self-assessment approaches• Sensitive communication of reporting and provision of constructive feedback from inspection, observation, assessment and mystery shopping exercises to stakeholders and senior NGO management• Delivered, assessed and verified National Vocational Qualifications in Advice and Guidance for Prospects NVQ centre• Effective budget management and reporting to Head of North London Information Advice & Guidance Partnership and wider senior management team• Performance management of administrative support staff• Effective liaison within the multidisciplinary team• Facilitation of team-building activities• Induction and training of new team members• Diplomatic communication and research around the diverse cultures within the network which reflect often competing faith groups and refugees from conflict zones Show less

• Careers Adviser/NVQ Trainer

  • 1992 - 2002

  • Delivery of Career Guidance Services to a range of school, college and adult clients initially within Haringey local authority then across Enfield and Barnet local authorities• Designed and delivered engaging presentations and workshops for client groups• Performed 1:1 interviews which established rapport and empowered students and jobseekers to develop career action plans and fulfil their aspirations• Monitoring of young people on apprenticeship and training programmes• Performed effective caseload management and regular activity reporting• Conducted employer liaison visits to market the service and persuade organizations to comply with diversity legislation when recruiting young people • Contributed to the training and coaching of “junior” Career Advisers• Liaised professionally with Head teachers, career coordinators and members of the management teams in educational establishments• Led on initiatives on evaluation and satisfaction analysis and psychometric assessment• Participated in planning, organizing and review of activities for the internal income generating NVQ Centre based in the West Midlands• Facilitated NVQ and D32/33 training sessions to external regional clients in London and the South East for the NVQ Centre Show less