Royce Peterson
Call Specialist Trainer at ASD - Answering Service for Directors, the leading funeral home answering service- Claim this Profile
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Bio
Experience
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ASD - Answering Service for Directors, the leading funeral home answering service
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United States
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Telecommunications
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1 - 100 Employee
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Call Specialist Trainer
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Oct 2020 - Present
Training call specialists to handle the toughest moments in people's lives. Training call specialists to handle the toughest moments in people's lives.
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The Cheesecake Factory
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United States
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Restaurants
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700 & Above Employee
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Server
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Jul 2017 - Jun 2022
Provides excellent customer service in a high volume environment.Responsible for maintaining accuracy and attitude under pressure Provides excellent customer service in a high volume environment.Responsible for maintaining accuracy and attitude under pressure
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Merion Cricket Club
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United States
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Hospitality
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1 - 100 Employee
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Banquet Server
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May 2017 - Aug 2017
Waited tables for large scale events and provided excellent customer service in order to encourage repeat business Waited tables for large scale events and provided excellent customer service in order to encourage repeat business
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n/a
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Wellness and Fitness Services
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1 - 100 Employee
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Recruiter
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Nov 2016 - Feb 2017
Recruiting for specific posts at certain firms. Recruiting for specific posts at certain firms.
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Jeffery Miller Catering
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United States
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Hospitality
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1 - 100 Employee
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Assistant Captain
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Jun 2013 - Feb 2016
Leading a large team and managing the floor at large venues. Also my responsibilities include helping the clients in any way they ask and keeping the venue clean so that the party may go on unimpeded. Most prominently, my responsibility is to be an excellent server. I must learn the menu and know specific allergies that are in certain ingredients. Leading a large team and managing the floor at large venues. Also my responsibilities include helping the clients in any way they ask and keeping the venue clean so that the party may go on unimpeded. Most prominently, my responsibility is to be an excellent server. I must learn the menu and know specific allergies that are in certain ingredients.
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Education
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West Chester University of Pennsylvania
Bachelor's degree, Political Science and Government