Roy Stanley

Software Support Engineer at ECI Software Solutions
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Contact Information
us****@****om
(386) 825-5501

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Roy is the most creative person I've ever met. That isn't small praise. He brings a wonderful energy to any endeavor and can be relied on to synthesize solutions that would never have occurred to you.

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Credentials

  • edX Verified Certificate for The Data Science Method
    edX
    Nov, 2020
    - Nov, 2024
  • Data Science Tools
    edX
    Aug, 2020
    - Nov, 2024
  • Introduction to Data Science
    edX
    Aug, 2020
    - Nov, 2024

Experience

    • United States
    • Software Development
    • 700 & Above Employee
    • Software Support Engineer
      • Sep 2021 - Present

      Lead software technical resource for ERPs, POS, and Device Management solutions. Utilizes SQL, SoapUI, and other such tools to analyze software and server-network environmental issues that are outside the typical scope of customer service and product specialists. Lead software technical resource for ERPs, POS, and Device Management solutions. Utilizes SQL, SoapUI, and other such tools to analyze software and server-network environmental issues that are outside the typical scope of customer service and product specialists.

    • United States
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Jr System Admin helpdesk
      • Feb 2021 - Aug 2021

      Resolutions commonly focus in these areas: InTune, Azure, CUI handling, Account creating and terminations, Meraki, Exchange, Executive support, SQL backups, Imaging computers, iPads, and iPhones. Resolutions commonly focus in these areas: InTune, Azure, CUI handling, Account creating and terminations, Meraki, Exchange, Executive support, SQL backups, Imaging computers, iPads, and iPhones.

    • Switzerland
    • Medical Equipment Manufacturing
    • 700 & Above Employee
    • Desktop Support Analyst
      • Dec 2019 - Mar 2021

      Technical Liaison for the Novartis to Alcon Domain USFW Factory Rebranding team (5 month project) Dedicated R&D technical support Assists with remote Sales and Engineering teams IT solutions Go-to tech for Microsoft account and domain related issues Assists with Service Desk Queue Images and builds new computers Heavy involvement in VPN, Network Drives, Group Policy, Exchange, and remote server management. Technical Liaison for the Novartis to Alcon Domain USFW Factory Rebranding team (5 month project) Dedicated R&D technical support Assists with remote Sales and Engineering teams IT solutions Go-to tech for Microsoft account and domain related issues Assists with Service Desk Queue Images and builds new computers Heavy involvement in VPN, Network Drives, Group Policy, Exchange, and remote server management.

    • Chile
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • IT Consultant
      • Jun 2009 - May 2020

    • Managing Partner
      • Jun 2010 - Jun 2012

    • United States
    • Apparel & Fashion
    • 300 - 400 Employee
    • Systems Admin and Helpdesk
      • Nov 2018 - Dec 2019

      AS400 administration and maintenance/Automation Android/Velocity GUI programming IT Business analyst and project owner Active Directory assistance AS400 administration and maintenance/Automation Android/Velocity GUI programming IT Business analyst and project owner Active Directory assistance

    • United States
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Collections Analyst
      • Feb 2018 - Jul 2018

    • United States
    • Staffing and Recruiting
    • 1 - 100 Employee
    • Credentialing Manager and Business Analyst
      • Mar 2017 - Aug 2017

    • United States
    • Design Services
    • Project Manager
      • Jan 2015 - Jan 2016

    • Technician
      • Jan 2015 - Feb 2015

    • United States
    • Financial Services
    • 700 & Above Employee
    • Investment Analyst
      • Apr 2014 - Sep 2014

    • United States
    • Financial Services
    • 700 & Above Employee
    • Investment Banker
      • 2013 - 2014

    • United States
    • Telecommunications
    • 700 & Above Employee
    • QC and Business Technician FTS
      • Jun 2012 - May 2013

    • Contract Network Technician / Supervisor
      • 2009 - 2013

    • Supervisor FTS
      • Jun 2011 - Jun 2012

    • Network Technician FTS
      • Jun 2010 - Jun 2011

    • Telecom Technician Pacific Broadband
      • Jun 2009 - Jun 2010

    • United States
    • Armed Forces
    • 700 & Above Employee
    • Division Leader/ Network Technician
      • May 2008 - Apr 2009

    • United States
    • Technology, Information and Internet
    • General Manager and COO
      • Jan 2007 - Mar 2008

    • Operations Supervisor
      • Jan 2005 - Jan 2007

    • Landscaper
      • Jan 2003 - Jan 2005

Education

  • Medcerts
    HelpDesk Administration, A+ Net+ and Office 365
    2018 - 2019
  • Tarrant County College
    ABA, Business Information Technology Administration
    2007 - 2017
  • NETg Information Technology
    certificate, CompTia Network + 2005
    2008 - 2009
  • SkillSoft Information
    certificate, Windows 2000 Server
    2008 - 2009
  • Tarrant County College
    Accounting Assistant Certification

Community

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