Roya Ketabchi

Associate Founder at TANFIT
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Contact Information
us****@****om
(386) 825-5501
Location
Netherlands, NL
Languages
  • English Professional working proficiency
  • Persian Native or bilingual proficiency

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Experience

    • Netherlands
    • Retail Apparel and Fashion
    • 1 - 100 Employee
    • Associate Founder
      • Aug 2022 - Present

    • Iran
    • Banking
    • 200 - 300 Employee
    • Relationship Manager
      • Jul 2020 - Jul 2022

      . facilitating buying and selling foreign currency for local and international clients . arranging comprehensive reports about transactions . managing the relationship and expectations between clients and the bank . facilitating buying and selling foreign currency for local and international clients . arranging comprehensive reports about transactions . managing the relationship and expectations between clients and the bank

    • Iran
    • Telecommunications
    • 1 - 100 Employee
    • Sales And Marketing Specialist
      • Jun 2016 - Jun 2017

      •Determining the sales percentage and commission •Identifying current customers and classifying them by demographics (age, sex, income, geographical location, etc.), referrals and calls from previous customers and discovering the reasons for not buying and disconnection from doing business with us, •Identifying sales increase tactics and methodologies •Measuring customer satisfaction and designing programs to increase their satisfaction •Identifying sales increase opportunities •Increasing profits and analyzing and designing executive programs to take advantage of opportunities •Carrying out market research and information gathering •Creating a relationship(correspondence,interviews,face to face or telephone,...)with customers,The main decision makers •Designing and developing new products with the help of design or R&D units •Identification and analysis of competitors' products (in terms of size, price, packaging, features, etc.) •SWOT analysis •Planning to attract customers •Determining sales budget •Studying and planning on the selection of cooperation and evaluation of sales representatives •Designing and updating the website and implementing e-marketing •Determining sales and profit target •Recording and preparing sales reports •Finalizing and closing easy to difficult sales deals •Playing a role in determining prices •Designing sales promotions •Supervision and management how to communicate with customers •Analysis of competitors •Categorizing actual and potential customers •Training the subset forces •Carrying out affairs related to employee performance appraisal processes •Mastering communication skills (verbal, written) •Monitoring the performance of different departments and individuals •Designing targeted programs to pursue the goals of the company •Recruiting resources and recruitment, education, etc. •Providing progress report progress reports Show less

    • Iran
    • Technology, Information and Internet
    • 700 & Above Employee
    • Sales Supervisor
      • Feb 2012 - Sep 2015

      • Supervising a team of of 30-40 sales experts • Supervision of the supervisory team • Managing and coordinating related units to manage and solve potential problems, short-term and long-term planning to achieve goals • Sales and sale projects projections • Improving the efficiency of work and determine the sales index • Staff Performance Evaluation • Coordinating and holding meetings with corporate executives and customers • Determining the terms and conditions of sales • Determining tariffs and sales pricing • Contracts negotiation and handling • Training sales people and managing sales process • Tracking subscriber financial items • Planning and targeting to achieve the company's goals and objectives Show less

Education

  • Islamic Azad University
    Master's degree, EMBA
    2016 - 2018
  • University of Mazandaran
    Bachelor’s Degree, Applied Mathematics
    2006 - 2010

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