Experience

PAL Management Inc

• United States
• Financial Services
• 1 - 100 Employee

• E-Commerce, Web sales, & eBay sales specialist

  • Jun 2020 - Present

  Receive, test, and prepare items to be photographed and listed online to various web pages and sites for sale. Research and describe items of value for sale. Package and ship items that have already been sold to customers around the country. Receive, test, and prepare items to be photographed and listed online to various web pages and sites for sale. Research and describe items of value for sale. Package and ship items that have already been sold to customers around the country.



Menards

• United States
• Retail
• 700 & Above Employee

• Assistant Manager

  • Apr 2018 - Jun 2020



STANLEY Security

• United States
• Security and Investigations
• 700 & Above Employee

• Alarm monitoring specialist

  • Feb 2017 - Dec 2017

  Provide service to customers by monitoring alarm systems and notifying proper authorities, customers, and/or their designees upon receiving an alarm signal indicating a possible fire, burglary, hold-up, or any other abnormal condition at the customer’s location. Provide service to customers by monitoring alarm systems and notifying proper authorities, customers, and/or their designees upon receiving an alarm signal indicating a possible fire, burglary, hold-up, or any other abnormal condition at the customer’s location.



CLEAR (clearme.com)

• United States
• Consumer Services
• 700 & Above Employee

• Lead Tech Ambassador

  • Nov 2015 - Feb 2017

  Assist new members signing up, Train new team members, Maintain and repair/replace hardware. Assure day to day operations run smoothly for all hardware and software. Provide excellent Customer service, Help TSA with travelers. Maintain Strict measures to ensure no breach in security occurs. Assist new members signing up, Train new team members, Maintain and repair/replace hardware. Assure day to day operations run smoothly for all hardware and software. Provide excellent Customer service, Help TSA with travelers. Maintain Strict measures to ensure no breach in security occurs.



Guaranty Bank

• United States
• Banking
• 100 - 200 Employee

• Personal Banker

  • Jun 2014 - Nov 2016

  Open accounts for customers that fits their financial needs. Take responsibility for referring loans for underwriting to appropriate staff. Recognize member needs for advanced products such as business, in depth IRA, investment, and mortgage products and seamlessly refers members to appropriate staff. Demonstrate a work style that is consistent with Guaranty Bank values and takes personal responsibility for own learning and development to support those values and the branch's success. Maintain up to date knowledge of all regulations, policies, procedures, and standards that pertain to this position. Cross sell products and services. Promote business for the bank by maintaining good member relations and referring members to appropriate staff for new services. Achieve individual and branch sales goals through new business sales, referrals and retention of account relationships.



EZ CORP/MaxIt Pawn

• Saint Paul,Mn

• Pawnbroker/Sales

  • Jun 2012 - Jun 2014

  Offer excellent customer service and Smiles! Complete pawn loans and purchases. Assist customers with sales and service. Clean jewelry and maintain store. Organize sales floor and electronics area. Maintain a great attitude and demeanor Offer excellent customer service and Smiles! Complete pawn loans and purchases. Assist customers with sales and service. Clean jewelry and maintain store. Organize sales floor and electronics area. Maintain a great attitude and demeanor



Apple

• United States
• Computers and Electronics Manufacturing
• 700 & Above Employee

• iPod repair and tech support

  • 2006 - 2009

  Take incoming calls from tier 1 tech agents that felt that the issue they were dealing with needed to be handled by a tier 2 supervisor. Solve technical issues dealing with Ipod products and devices and also computer issues relating to Itunes / computer or Itunes / Ipod. Offer appeasements and set up repair and shipping for defective products to insure 100% customer satisfaction Take incoming calls from tier 1 tech agents that felt that the issue they were dealing with needed to be handled by a tier 2 supervisor. Solve technical issues dealing with Ipod products and devices and also computer issues relating to Itunes / computer or Itunes / Ipod. Offer appeasements and set up repair and shipping for defective products to insure 100% customer satisfaction