Roy P'tholomy Venus

Assistant General Manager at Mary Brown's Chicken
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Contact Information
us****@****om
(386) 825-5501
Location
Marystown, Newfoundland and Labrador, Canada, CA
Languages
  • English Full professional proficiency
Skills

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Bio

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Experience

  • Mary Brown's Chicken
    • Canada
    • Food and Beverage Services
    • 1 - 100 Employee
    • Assistant General Manager
      • Sep 2023 - Present
  • Tim Hortons
    • Canada
    • Food and Beverage Services
    • 700 & Above Employee
    • Baker
      • Jan 2022 - Sep 2023
  • Quest Hotel & Conference Center - Tagaytay
    • Restaurant Manager
      • Nov 2018 - Dec 2019
  • Hilton Manila
    • Philippines
    • Hospitality
    • 100 - 200 Employee
    • Kusina Outlet Assistant Manager
      • Aug 2018 - Aug 2018
  • Conrad ManilaPh
    • Brasserie on 3 Supervisor
      • Nov 2017 - Jul 2018
  • Conrad Hotels & Resorts
    • Hospitality
    • 700 & Above Employee
    • C lounge Supervisor
      • Apr 2016 - Nov 2017
  • Shangri-La Hotels and Resorts
    • Club Lounge Supervisor
      • Jun 2013 - Feb 2016

      • Consistently offer professional, friendly and engaging service • Lead the team in all aspects of the department and ensure service standards are followed • Handle guest concerns and react quickly and professionally • Training of Colleague • Balance operational, administrative and Colleague needs • Maximize revenues by communicating regularly teams to implement agreed upon strategies, practices and promotions • Assisting in managing the departmental P&L • Controlling F&B cost • Follow all safety and sanitation policies when handling food and beverage • Guide/lead and assist in improving innovation/consistency and quality • Increased overall staying experience in Horizon Lounge by 20% • Ensuring proper staffing and scheduling of colleagues in accordance to productivity guidelines • Communicating through pre-shift logs, emails and departmental meetings all pertinent information for the respective shift and areas of operation • Handled VVIP – US Senators, Crown Prince of Saudi, Company CEO, International Artist, Company Owner • Consistently mention in TripAdvisor • Increased the rate of the hotel by top 10 in overall staying experience in Horizon Lounge within the company worldwide. Show less

  • Traders Hotel Qaryat Al Beri Abu Dhabi
    • Service Associates
      • Oct 2012 - May 2013

      Pool Bar Bartender Pool Bar Bartender

  • Shangri-La Hotel Qaryat Al Beri Abu Dhabi
    • Service Associates
      • Feb 2012 - Sep 2012

      Pearls & Caviar Waiter Pearls & Caviar Waiter

    • Service Associate
      • Oct 2011 - Jan 2012

      Pool Bar Waiter

    • Service Associate
      • Oct 2010 - Oct 2011

      Kitchen Helper / Steward

  • Tokyo Tokyo, Japanese Restaurant
    • United States
    • Restaurants
    • 1 - 100 Employee
    • Kitchen Crew
      • Jan 2009 - Jan 2010

      Quality Assurance Quality Assurance

  • ICT Marketing Services Inc
    • CSR / TSR
      • Sep 2007 - Mar 2008

      CSR / TSR CSR / TSR

  • Jollibee Fast Food, Philippines
    • Service Staff / Cashier
      • Feb 2005 - Aug 2005

      Service Staff / Cashier Service Staff / Cashier

  • Dunkin Donut, Philippines
    • Service Staff / Cashier
      • Apr 2004 - Aug 2004

      Service Staff / Cashier Service Staff / Cashier

Education

  • ICCT Colleges - Angono
    Micro system technician

Community

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