Roy Liu

Assistant Banquet Manager at 成都尼依格罗酒店
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Contact Information
us****@****om
(386) 825-5501
Location
Chengdu, Sichuan, China, CN
Languages
  • 英语 Limited working proficiency
  • 普通话 Native or bilingual proficiency

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Experience

    • China
    • Hospitality
    • 1 - 100 Employee
    • Assistant Banquet Manager
      • Mar 2023 - Present

    • BQT Supervisor
      • Sep 2018 - Mar 2023

      1:在部门主要负责酒水和培训Mainly in chare for beverage and training in the department①负责酒水盘点,控制酒水成本,维持酒水库房基本卫生,记录酒水余量,保证正常运营所需,定期处理临期酒水。In charge for Beverage inventory, control the cost of beverage , maintain the basic sanitation of beverage store, record the beverage consume, ensure the normal operation requirements, regularly handle the beverage about to expire.②制定部门培训计划,参与酒店培训委员会,传达培训内容,定期培训,按酒店集团要求对部门员工进行培训。Develop departmental training plans, participate in the hotel training committee, communicate training contents, conduct regular training, and train departmental staff as required by the hotel group2: Outside Catering 经验丰富,活动方多为CHANEL,Dior,Fendi,Prada等奢侈品I have rich experience in Outside Catering activities, mostly from luxury brands such as Chanel, Dior, Fendi and Prada①独立负责过瑞士领事馆,澳大利亚领事馆家宴Independently in Charge Swiss Consulate, Australian Consulate private Lunch&dinner②主要负责过成都婚博会,汽车车展的外卖活动Mainly in charge of the Outside Catering activities of Chengdu Wedding Fair and Auto Show3:管理BQT帮工维持基本运作的前提下提升服务品质Manage BQT casual labor to maintain basic operation and improve service quality①告知帮工规范制度,检查仪容仪表Inform casual labor of rules and regulations, check appearance according to hotel requirements②管理分配帮工工作,活动前Briefing,监督帮工工作是否有效,是否合理,是否按照要求Manage the distribution of casual labors' work, before Briefing activities, monitor whether casual labors' work is effective, reasonable and in accordance with requirements③尽可能提高帮工效率,降低帮工成本,核实帮工签到签退Improve the efficiency of casual labor as much as possible, reduce the cost of casual labor , check the casual labor sign in, sign out4:负责跟organizer沟通交流,更多得提供给客人专业,人性化的服务Communicate with the organizer to provide more professional and humanized service to the guest5:负责同销售跟进活动细节,未来活动情况,以协助经理达到人员的合理安排,以及宴会的正常运营In charge of following up the event details and future events with sales to assist the manager to achieve the reasonable arrangement of personnel and the normal operation of the banquet Show less

    • Banquet Attendant
      • Jul 2017 - Sep 2018

    • BQT Trainee
      • Jul 2016 - Jul 2017

      熟悉宴会的基本摆台,会议流程,FFE,Linen,OE,,,,掌握基本AV设备操作,控制掌握基础office学习餐饮英语Support中餐,西餐,大堂吧,酒吧的过程中学习其他部门的基本运用

    • Inversion of teaching
      • Aug 2015 - Sep 2015

      参与学校的实践教学项目,在酒店各部门有计划接触,学习。特别是会议厅进行了为期一个半月的实践,得到了总经理的认可。 实践教学结束后受邀参与了同院长,总经理的晚宴 参与学校的实践教学项目,在酒店各部门有计划接触,学习。特别是会议厅进行了为期一个半月的实践,得到了总经理的认可。 实践教学结束后受邀参与了同院长,总经理的晚宴

Education

  • 成都信息工程学院银杏酒店管理学院
    大专, 酒店管理
    2014 - 2017

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