Customer Success Manager

• Aug 2022 - Present

Responsible for managing a group of Partners within the Partner Program of the company as well as customers (advertisers) to increase their performance by getting the maximum of out our tool. In order to be a partner, the marketing agency must manage at least 3 managing companies and bring €500,- of MRR together. The partner levels that I manage are Bronze, Silver and Gold. Advertisers must have at least a Small Enterprise subscription which start at €499,- MRR. Responsible for managing a group of Partners within the Partner Program of the company as well as customers (advertisers) to increase their performance by getting the maximum of out our tool. In order to be a partner, the marketing agency must manage at least 3 managing companies and bring €500,- of MRR together. The partner levels that I manage are Bronze, Silver and Gold. Advertisers must have at least a Small Enterprise subscription which start at €499,- MRR.

Accountmanager Automotive

• Nov 2021 - Aug 2022

I started within the Automotive domain of the Special Interest Media organization at DPG Media. The brands within DPG Automotive are: AutoWeek, AutoWeek.nl, Gaspedaal, Autotrack, Autowereld and the carsections of NU.nl and AD. My role is a combination of relationship management and sales as well as managing and expanding my group of clients. For my clients, I am their person of contact for the above mentioned brands. Besides this, I am responsible for identifying their (individual) needs, developing and maintaining market analyses and account plans. Show less

Accountmanager

• Jun 2021 - Oct 2021

Identifying needs and goals for new and existing business clients. Using this information has resulted in the ability to create (lead) campaigns, lead generation and qualification. All of this has been in order to offer the most suitable HR solutions. Between the first of June and August I worked for Visma|Raet and after restructuring the company into two different ones, I was relocated at Visma|Youserve. Identifying needs and goals for new and existing business clients. Using this information has resulted in the ability to create (lead) campaigns, lead generation and qualification. All of this has been in order to offer the most suitable HR solutions. Between the first of June and August I worked for Visma|Raet and after restructuring the company into two different ones, I was relocated at Visma|Youserve.

Sales Consultant Intertraffic Worldwide Events

• Sep 2019 - May 2021

Contracting national and international participants for the Intertraffic Worldwide Events, the leading international show for the traffic and mobility industry. Besides this, my focus lays on developing and maintaining relationships within the industry network, as well as coordinating the internal sales process of our international sales agents team. Our brand is active in China, Mexico, the Netherlands and Turkey. Contracting national and international participants for the Intertraffic Worldwide Events, the leading international show for the traffic and mobility industry. Besides this, my focus lays on developing and maintaining relationships within the industry network, as well as coordinating the internal sales process of our international sales agents team. Our brand is active in China, Mexico, the Netherlands and Turkey.

Manager

• Apr 2018 - Aug 2019

Operationally responsible for the restaurant, bar and hotel. Managing a group of staff and coordinating all complaints. Part-time occupation throughout the year, full time during school holidays.(bedrijfsleider)

F&B employee

• Sep 2016 - Apr 2018

Account Executive - Exhibitor Services

• Sep 2018 - Jun 2019

During my 10 months internship, I have developed and improved my commercial skills, by reactively or proactively contacting the department's exhibitors for sales activities. During this period, I have successfully completed my bachelor thesis on Customer Delight as part of the Customer Journey for the department of Exhibitor Services. During my 10 months internship, I have developed and improved my commercial skills, by reactively or proactively contacting the department's exhibitors for sales activities. During this period, I have successfully completed my bachelor thesis on Customer Delight as part of the Customer Journey for the department of Exhibitor Services.

Bartender

• Jul 2015 - Sep 2016

Bartender

• Sep 2015 - Jul 2016