Roy Jacobs

IT Support Engineer at Van Mossel België
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Contact Information
us****@****om
(386) 825-5501
Location
Antwerp Metropolitan Area, BE
Languages
  • English Professional working proficiency
  • French Professional working proficiency
  • Dutch Native or bilingual proficiency
  • German Elementary proficiency

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5.0

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Geert Melendez-Calderon

In de jaren dat Roy voor Hubo werkte heb ik hem steeds gekend als een positief ingestelde en hulpvaardige collega. Hij mixte geduld af met expertise om zo zijn interne klanten op de beste en snelste manier van dienst te kunnen zijn. Sinds enkele jaren was hij ook meer actief bij onze verschillende winkels verspreid over gans het land waar hij een zeer hoge graad van zelfstandigheid aan de dag kon leggen om onze winkels ad hoc uit de nood te helpen. Hij was dan ook een graag geziene collega in onze verschillende Vlaamse en Waalse winkels. Ik ben er zeker van dat Roy deze expertise ook bij anderen zal kunnen en willen waarmaken en kan hem in eer en geweten aan iedereen aanbevelen met stip ! Veel Succes alvast

Koen V.

I've worked for almost a year with Roy at Alcopa's IT Department. He was responsible mainly for SCCM and EPO as well as AD. He has proven his knowledge in these areas and has a lot of experience setting up and maintaining these systems. Roy is a person who takes great care in keeping systems according to the current rules and wants to maintain tight rules on them in order to facilitate maintenance.

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Experience

    • Belgium
    • Motor Vehicle Manufacturing
    • 1 - 100 Employee
    • IT Support Engineer
      • May 2023 - Present

    • Belgium
    • Retail
    • 200 - 300 Employee
    • IT Field Support
      • Jan 2018 - Mar 2023

      Offsite preparation and onsite maintenance/replacement/deployment of the entire network, server and workplace infrastructure across 150+ sites in Belgium

    • IT support
      • Jan 2014 - Jan 2018

      - first and second line support for end-users at our headquarters and 150 shops- installation of workplace infrastructure- automating workstation deployment- backup maintenance of local and server infrastructure- monitoring servers, internet-connections, UPS and network switches

    • Belgium
    • Chemical Manufacturing
    • 700 & Above Employee
    • IT System Engineer
      • Jun 2013 - Dec 2013

    • Belgium
    • Information Technology & Services
    • 1 - 100 Employee
    • System Engineer ICT
      • Apr 2013 - May 2013

    • Belgium
    • Investment Management
    • 1 - 100 Employee
    • ICT System Engineer
      • Jan 2011 - Nov 2012

      - 2nd line support - Management Active Directory (NT4, 2003, 2008) - Design workplace environment (Altiris, SCCM) - Management anti-virus (McAfee EPO) - Management Microsoft updates (WSUS) - Management printservers - 2nd line support - Management Active Directory (NT4, 2003, 2008) - Design workplace environment (Altiris, SCCM) - Management anti-virus (McAfee EPO) - Management Microsoft updates (WSUS) - Management printservers

  • Alcadis
    • Antwerp Area, Belgium
    • Customer Service Desk Agent IT Support
      • Apr 2007 - Dec 2010

      - 1st line support - installation workplace environment (PC, Printer) - usermanagement in/out/migration - asset management (PC, Printer, GSM) - hardware ordering - 1st line support - installation workplace environment (PC, Printer) - usermanagement in/out/migration - asset management (PC, Printer, GSM) - hardware ordering

    • Spain
    • Computers and Electronics Manufacturing
    • 700 & Above Employee
    • Verkoper IT
      • Mar 2005 - Feb 2007

      - sales PC’s, printers, scanners, monitors, switches, routers,…- Advise customers- analyse needs and requirements of customers- verification returned goods

    • medewerker service
      • Oct 2002 - Feb 2005

      - reception returned/broken goods from customers- analyse failures- solve software problems, reinstall computers- verification returned goods- send/receive broken/repaired goods

Education

  • Hogeschool Antwerpen
    toegepaste informatica, not passed
    2001 - 2002
  • Sint-Eduardus instituut
    A2, Sport-Wetenschappen
    1996 - 2001
  • Stedelijk Lyceum Linkeroever
    Latijn, geslaagd
    1994 - 1996

Community

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