Experience

Noris Medical - Dental Implant Solutions

• Israel
• Medical Equipment Manufacturing
• 1 - 100 Employee

• Operations Manager

  • Nov 2022 - Present



Self

• Independent Contractor

  • Nov 2019 - Present

  Utilized highly developed skillset in operational efficiency and procedure optimization to design and deliver tailored solutions to meet client needs across multiple industries, filling in the gaps of operational needs and process improvements. • Designed and built SOPs, business plans, and corresponding tracking sheets for nonprofit organization, streamlining existing processes, increasing accountability, and enhancing communication across the company. • Served as project manager for retail client, effectively liaising with third party vendors for order updates, salvaging and maintaining customer relationships damaged due to supply chain issues, and shepherding large orders through full order to delivery cycle. • Trained and developed manufacturing client staff to work efficiently through updated internal processes that ensured clear communication, reorganized systems, and timely order fulfillment, reducing carry over orders from 50 to 0. Show less



Element Las Vegas Summerlin

• Summerlin Nevada

• General Manager

  • Dec 2018 - Nov 2019

  • Successfully implemented turnaround strategies through work with the staff to address infrastructure issues and departmental in-fighting, resulting in being named in the top three of all properties in guest surveys. • Addressed multiple property issues and guest experience challenges to pass the Quality Assurance spot check inspection for first time in a two-year period. • Successfully implemented turnaround strategies through work with the staff to address infrastructure issues and departmental in-fighting, resulting in being named in the top three of all properties in guest surveys. • Addressed multiple property issues and guest experience challenges to pass the Quality Assurance spot check inspection for first time in a two-year period.



Aloft Tulsa Downtown

• General Manager

  • Oct 2017 - Dec 2018

  • Quickly identified creative and actionable solutions for entire convention center hotel property when HVAC failed, hiring subject matter experts to manage the work in a timely manner, providing alternative accommodations for guests, and designing an enhanced guest social experience during down time, resulting in only two rooms of completely booked property requesting compensation and increasing reputation of property. • Quickly identified creative and actionable solutions for entire convention center hotel property when HVAC failed, hiring subject matter experts to manage the work in a timely manner, providing alternative accommodations for guests, and designing an enhanced guest social experience during down time, resulting in only two rooms of completely booked property requesting compensation and increasing reputation of property.



ZMC Hotels

• United States
• Hospitality
• 1 - 100 Employee

• General Manager

  • Apr 2017 - Oct 2017



Cibola Vista Resort & Spa

• Assistant Resort Manager

  • Jul 2015 - Feb 2017

  • Built 14-week comprehensive training program that required all staff to cross-train and pass certifications across all property departments with a graduation ceremony at conclusion, creating a collaborative work culture and increase of staff morale. Program was adopted by senior leadership and instituted across all enterprise properties. • Built 14-week comprehensive training program that required all staff to cross-train and pass certifications across all property departments with a graduation ceremony at conclusion, creating a collaborative work culture and increase of staff morale. Program was adopted by senior leadership and instituted across all enterprise properties.



Tahit Resort and Vacation Club

• Las Vegas, Nevada Area

• General Manager

  • Apr 2014 - Jul 2015



Aloft Tulsa Downtown

• Downtown Tulsa

• General Manager

  • Apr 2012 - Feb 2014



The Mayo Hotel

• Tulsa, Oklahoma Area

• Assistant General Manager

  • Sep 2009 - Apr 2012