Client Engagement Manager

• Mar 2022 - Present

Account Manager

• Jun 2019 - Mar 2022

Client Manager

• Jul 2018 - May 2019

Client Account Manager

• Jan 2017 - Jun 2018

Internal Account Manager

• Jul 2014 - Jun 2018

Account Manager

• Mar 2014 - May 2014

Provinding end-to-end process of procuring agency staffing services, from order creation through to supplier payment.- Managed temporary and permanent recruitment for clients based in Wales.- Main point of contact for my clients ensuring the whole process goes smoothly from planning to implementing stages - including doing all reference checks to ensure only the best candidates are being put forward to meet my clients needs.- Ensuring my clients are comfortable with our CRM systems and able to use it with minimal effort and provided training if required.- Managed a supply chain to ensure all future opportunities can be met.

Student Lettings (Temp position)

• Oct 2013 - Dec 2013

Student Accommodation Lettings Company. - Involved in the process of student lettings, viewings, Signings, contracts and general office administrative/paper work as well as customer service. -Delivering outstanding customer service/ meet and greet.-Understanding the structure of a contract.-Computer skills, including cost sheet and software used eg, Oracle-Creating advertisement to attract potential tenants. Student Accommodation Lettings Company. - Involved in the process of student lettings, viewings, Signings, contracts and general office administrative/paper work as well as customer service. -Delivering outstanding customer service/ meet and greet.-Understanding the structure of a contract.-Computer skills, including cost sheet and software used eg, Oracle-Creating advertisement to attract potential tenants.

Sales Negotiator

• Aug 2013 - Oct 2013

Trained as an outbound Estate agent, learnt to create outbound calls to track down potential customers and creating new market appraisals for local branches. -Enhanced communication skills and gain rapport with potential customers.-Excellent telephone manner.-Usage of persuasive language and learning to over come objections from customers.-Gaining a better understanding of technical estate terms. Trained as an outbound Estate agent, learnt to create outbound calls to track down potential customers and creating new market appraisals for local branches. -Enhanced communication skills and gain rapport with potential customers.-Excellent telephone manner.-Usage of persuasive language and learning to over come objections from customers.-Gaining a better understanding of technical estate terms.

Front of House

• Jul 2008 - Aug 2010