Experience

VMPC-Volunteer Management Professionals of Canada

• Canada
• Professional Training and Coaching
• 1 - 100 Employee

• Communications and Special Projects Coordinator

  • Jul 2022 - Present

  Canada Coordinate VMPC’s portion of the Data-Driven Volunteer Engagement Project with Volunteer Canada, Imagine Canada, and AFP. Participate in project planning activities with key stakeholders and coordinate VMPC’s project activities and deliverables. Organize, promote, and host project-related focus groups and educational sessions via Zoom. Produce and promote project resources such as infographics and info sheets to both members and the public via VMPC communications… Show more Coordinate VMPC’s portion of the Data-Driven Volunteer Engagement Project with Volunteer Canada, Imagine Canada, and AFP. Participate in project planning activities with key stakeholders and coordinate VMPC’s project activities and deliverables. Organize, promote, and host project-related focus groups and educational sessions via Zoom. Produce and promote project resources such as infographics and info sheets to both members and the public via VMPC communications channels including email, website, newsletters, and social media platforms. Produce quarterly reports and participate in project evaluation activities. Promote VMPC’s events, activities, and initiatives to internal and external audiences. Design promotional material such as emails, newsletters, annual reports, presentations, social media assets, posters, infographics using Canva and in accordance with VMPC’s brand guidelines. Advertise upcoming webinars, conferences, and events by updating the VMPC website, sending emails to members, and creating social media posts, stories, reels and videos. Show less



BC People First Society

• Provincial Programs Coordinator

  • Jun 2019 - Present

  Working directly with the Board of Directors to carry out their goals and initiatives - I write grant requests and complete annual operations and financial reports; manage content and copywriting for society promotions, e-newsletters, website, and social media platforms; facilitate virtual meetings, training sessions, focus groups, and BCPF educational workshops; manage partnerships and communications with national and provincial partners; coordinate volunteer programs; provide meeting clerk… Show more Working directly with the Board of Directors to carry out their goals and initiatives - I write grant requests and complete annual operations and financial reports; manage content and copywriting for society promotions, e-newsletters, website, and social media platforms; facilitate virtual meetings, training sessions, focus groups, and BCPF educational workshops; manage partnerships and communications with national and provincial partners; coordinate volunteer programs; provide meeting clerk support, prepare packages, documents, reports, and travel arrangements; develop workplans, timelines, and budgets; act as advisor to bylaws and constitution; while also working to recruit and engage members and volunteers across the province of BC. I support and train organization members to achieve the BCPF mission and utilize self-advocacy skills. I manage the organization's volunteer and advocacy programs in regions across BC. bcpeoplefirst.com Show less



Derby Reach Brae Island Parks Association

• Program & Volunteer Coordinator

  • Jan 2019 - Present

  Reporting to the Board of Directors, I developed and maintain a volunteer nature conservation program for locals passionate about giving back to nature. I plan and host invasive species removal, planting, environmental monitoring events, and more, for community volunteers. I coordinate DRBIPA community events and annual guided nature stroll series. I perform communications, event planning, fundraising, grant writing, marketing, administration, and volunteer management… Show more Reporting to the Board of Directors, I developed and maintain a volunteer nature conservation program for locals passionate about giving back to nature. I plan and host invasive species removal, planting, environmental monitoring events, and more, for community volunteers. I coordinate DRBIPA community events and annual guided nature stroll series. I perform communications, event planning, fundraising, grant writing, marketing, administration, and volunteer management tasks. www.drbipa.org Show less



Thinktively Solutions

• Project Manager & Community Engagement Specialist

  • Sep 2018 - Present

  Canada Along with facilitating workshops and focus groups for teams I also create copywriting and newsletter content for organizations of all kinds. I plan and execute special projects such as video promos, music videos, conferences, retreats, fundraisers and more. I work on projects for local nonprofits, small businesses, comedians, and musicians with the goal of turning creative ideas into practical form.



SSWR Repair Cafe

• Founder & Community Organizer

  • Feb 2019 - Jan 2023

  I managed the project initiation, volunteer recruitment, operations, communications, administration, and marketing for the launch of the South Surrey/White Rock Repair Cafe. The "Repair Cafe" is a group of volunteers and community members who come together to provide a space and share their skills/expertise to reduce waste and keep things out of the landfill by fixing broken items like bikes, toys, small appliances, and mending clothing, too. Volunteer "Fixers" have fun doing something… Show more I managed the project initiation, volunteer recruitment, operations, communications, administration, and marketing for the launch of the South Surrey/White Rock Repair Cafe. The "Repair Cafe" is a group of volunteers and community members who come together to provide a space and share their skills/expertise to reduce waste and keep things out of the landfill by fixing broken items like bikes, toys, small appliances, and mending clothing, too. Volunteer "Fixers" have fun doing something satisfying and get to help pass on their skills to others. Attendees can enjoy the cafe area, reading station, and kids activities at the "tinker table". Visitors can work with the Fixers to learn about the process and learn new skills. Let's come together to stop planned obsolescence! Show less



Alex House

• Canada
• Civic and Social Organizations
• 1 - 100 Employee

• Emergency Food Support Program Facilitator

  • Oct 2021 - Jun 2022

  As program facilitator in this temporary role I oversaw all facets of a COVID-responsive weekly food-box distribution project for low-income residents in South Surrey and White Rock. This included working with suppliers and members of two community gardens; supervising and tracking volunteers who sort and pack hampers; managing a dynamic list of hamper recipients; overseeing distribution and other aspects of administering the program such as compiling food security and community resources for… Show more As program facilitator in this temporary role I oversaw all facets of a COVID-responsive weekly food-box distribution project for low-income residents in South Surrey and White Rock. This included working with suppliers and members of two community gardens; supervising and tracking volunteers who sort and pack hampers; managing a dynamic list of hamper recipients; overseeing distribution and other aspects of administering the program such as compiling food security and community resources for recipients; and supporting its public profile. Tasks and Responsibilities: -Coordinated with suppliers and community garden volunteers for the delivery of food to be distributed onsite once per week to approximately three-dozen patron households. -Supervised, tracked, and trained volunteers assisting in the distribution; and ensured that orientation and contact information kept current. -Ensured the proper set-up and take-down of the activity, including the maintenance of COVID-safe practices; and assisted with receiving deliveries and packing boxes. -Worked with program and operational staff to recruit and register new patrons. -Undertook real-time tracking of recipients and food distributed; and provided reports to the funding agency as required. -Made and tracked approved supplementary purchases of food and activity supplies. -Assisted publicizing the program; including presentations at meetings and other gatherings. -Produced and provided supplementary nutritional and other information to patrons. -Attended meetings of community partners, and contributed constructively to developing proposals to make Surrey more food secure and literate. Alexandra Neighbourhood House is a place-based, not-for-profit agency located in South Surrey, BC. ANH mission is to partner with individuals and groups to strengthen community capacity by co-creating opportunities for neighbours to teach, learn, and grow together. Show less



Vancouver Magazine

• Canada
• Book and Periodical Publishing
• 1 - 100 Employee

• Editorial Intern

  • Jun 2019 - Jul 2019

  As part of my SFU Media Journalism program I worked on research and fact-checking projects for the magazine along with writing online articles and completing photography assignments for the website.



Administrators of Volunteer Resources British Columbia (AVRBC)

• Project Manager

  • Oct 2016 - Dec 2018

  Vancouver, BC I worked on special projects and assisted the Board of Directors with administrative support, event planning, content writing, and marketing. I wrote a weekly newsletter, helped plan a weekend conference for professionals, and created PowerPoint presentations and marketing materials for events.



BGC South Coast BC

• Canada
• Fundraising
• 1 - 100 Employee

• Skills Link Program Facilitator

  • Dec 2016 - Jun 2018

  I managed the Skills Link Program, an employment and skills program for youth, based in Delta, BC. I co-facilitated workshops for fundamental job and life skills learning and built relationships with community partners to grow the program. I performed program administration, reporting, and scheduling, along with participant recruitment and program marketing.



Surrey Urban Farmers Market

• Farmers Market Director

  • Apr 2016 - Nov 2017

  Surrey, BC For 2 farmers market seasons I managed, planned, and organized all facets of the Farmers Market, reporting to the Board of Directors. Communicating with and managing all vendors, Volunteers, musicians, the Board, and community partners. Responsible for all marketing and administrative functions. Planned and executed market events, the Kids Summer Series activities, and community health and wellness workshops. Recruited and trained all Volunteers and market staff members. I also lead special… Show more For 2 farmers market seasons I managed, planned, and organized all facets of the Farmers Market, reporting to the Board of Directors. Communicating with and managing all vendors, Volunteers, musicians, the Board, and community partners. Responsible for all marketing and administrative functions. Planned and executed market events, the Kids Summer Series activities, and community health and wellness workshops. Recruited and trained all Volunteers and market staff members. I also lead special projects and fundraising initiatives. Show less



Planned Lifetime Advocacy Network (PLAN)

• Community Connector (part-time)

  • Nov 2015 - Feb 2017

  Vancouver, Canada Area Connectors are personal network facilitators who connect people with one another. PLAN supports Community Connectors to build personal networks around people who are socially isolated. I worked to build and maintain a support network for a PLAN Member.



Peace Arch Hospice Society

• Coordinator Of Volunteers

  • Apr 2016 - Dec 2016

  White Rock, BC Main daily responsibilities included recruiting, hiring, training, coaching, and motivating Volunteers who support the mission and purpose of the society. I worked with over 200 Thrift Store Volunteers to find the right roles based on their strengths, provide training and follow up training, and coach them on performance when needed. I was also the voice of the Volunteers and brought their feedback to the Staff and Board as needed.



Plan Institute

• Manager of Projects and Learning (1 year contract)

  • Apr 2015 - Mar 2016

  Vancouver, BC I managed the logistics and reporting of all educational and learning initiatives such as in-person and online workshops as well as multi-day retreats for families and professionals.



Starbucks

• United States
• Retail
• 700 & Above Employee

• Training Store Manager

  • Jan 2011 - Apr 2015

  Certified to train and develop new management team members. I was known for enhancing employees’ skills, performance, productivity and quality of work in their new role as manager. I was a member of the STAR team, a group of trainers that travels across the country to train teams for new store openings; and successfully opened 4 stores in 2 years.

• Store Manager (multi-unit)

  • Nov 2007 - Apr 2015

  The majority of my time was spent supervising and directing a team of 20 employees at a high-volume location, making staffing decisions (hiring, training, evaluating, coaching, regulating, and scheduling), ensuring customer satisfaction and product quality, managing store’s financial performance and budgeting, and managing safety and security measures. I have multi-unit experience, being responsible for two locations for 1 year and providing district support for 14 locations; as well as… Show more The majority of my time was spent supervising and directing a team of 20 employees at a high-volume location, making staffing decisions (hiring, training, evaluating, coaching, regulating, and scheduling), ensuring customer satisfaction and product quality, managing store’s financial performance and budgeting, and managing safety and security measures. I have multi-unit experience, being responsible for two locations for 1 year and providing district support for 14 locations; as well as training/mentor experience as a Training Store Manager. Maintaining store operations for multiple locations while exceeding expectations in all business metrics I was able to be a member of the Star Team and perform new store openings across the country; and also facilitate employee/peer workshops regularly.

• Community Lead

  • Jan 2012 - Jun 2014

  Vancouver, Canada Area While maintaining operations of a retail store but also wanting to follow my passion for building community, as a regional Community Lead I planned and executed many employee based community volunteer events and programs for a district of 14 stores and 200 employees; ranging from beach cleanups and community gardening support to adopt-a-family and event fundraisers.