Co-Owner

• Oct 2019 - Present

Marketing Business Development Manager

• Aug 2018 - Jan 2021

Human Resources and Marketing Specialist

• Apr 2018 - Jul 2018

Marketing & Recruitment Coordinator

• Nov 2014 - May 2017

• Assist with and be the principal contact for marketing and recruitment of Chinese-speaking students in Canada and overseas.• Assist the Director with marketing and recruitment in other markets such as Latin America, the Middle East, etc., as needed.• Developing and maintaining relationships primarily with Chinese-speaking education consultants (agents), including• Preparing agency contracts for approval• Agency performance reviews and contract renewals• Conducing information sessions in agents' offices• Meeting with students they refer to NYIT - locally and overseas• Ensuring timely payment of commissions• Acting as the principal back-up for the Director of Marketing and Recruitment when the Director is travelling, on vacation, or otherwise unavailable.• Assist the Director with advertising campaigns.• Attending and representing NYIT-Vancouver at overseas fairs and local education fairs.• Will convert leads to actual students to meet targets established annually.• Follow up with new applications sent either by agents or prospective students.

Education Department Manager

• Jun 2013 - Nov 2014

Supervises the education department team by managing their workload and schedule, overseeing the quality and quantity of the work produced, ensuring staff are delivering on established policies and procedures Recruits department staffs by identifying job duties, posting job advertisements, processing applications and interviewing candidates Creates and executes onboarding/training, provides coaching and guidance as necessary Uses effective problem solving techniques to manage customer expectation while managing multiple priorities Collects and analyzes relevant materials and resources to stay current on both BC post-secondary system and immigration rules, regulations and procedures

Department Manager

• Jul 2013 - Jan 2014

Piloted the international student education department Participated in policies and rules development meetings, recorded minutes and drafted corresponding documents Developed various immigration services and documented service blueprints Created marketing tactics and delivered through various marketing channels Managed immigration services including: British Columbia Provincial Nominee Program, Study Permit, Off-Campus Work Permit, Post Graduate Work Permit, Temporary Resident Visa, Canadian Experience, Change conditions and Temporary Resident Visas

General Manager

• Jun 2009 - May 2013

Expanded student recruitment network by contracting with over 20 agents in mainland China Liaised with Chinese student associations in universities, colleges and high schools on preparing, drafting and submitting Study Permit, Off-Campus Work Permit and Post Graduate Work Permit for student membersDelivered settlement services for international students upon their arrival in Canada. Hosted multiple informative seminars on international students general school enquires and legal immigration status issues in Western University Researched relevant materials and resources to stay current on Ontario secondary and post-secondary regulation and procedures knowledge