Experience

XRC Mall Developer, Inc.

• Business Consulting and Services
• 1 - 100 Employee

• Tenant Relations Officer

  • Sep 2017 - Present

  *Responsible for maintenaning effective relationships between tenants and the management.*Ensures that all tenants are adequately accommodated within the guidelines and standars of the mall.*Responsible for the proper implementation of the company's existing guidelines and requirements pertaining to the construction and renovation activities of all mall tenants to ensure that works completed are within specified plans and standard of the company.*Ensures tenant compliance with the lease terms, memorandum of agreement, company house rules and regulations.*Assist tenants in resolving construction related problems and issues coordination with engineering and leasing department*Facilitate the expeditious processing of tenants' temporary and final clearances to operate.*Responsible for planning, organizing, supervising, checking and monitoring of electrical and mechanical equipment of the property and tenant area to ensure that all facilities are in excellent working conditions.*Inspects tenants area, making sure that the design is within the criteria or parameters of management standards and policy.*Implement policies and regulations to all tenant workers, in-house maintenance and contractors to guarantee safety of tenants, customers and employees.*Responsible for documentation of the progress of existing initiatives, statues of facilities and the presentation of created reports to the Mall manager and engineering Operations Manager.*Performs other job related duties as assigned.

• Mall Operations Assistant

  • Jul 2014 - Sep 2017

  *Assist Mall Manger in organizing the resources of the business, improve its performance.*Assist Mall Manager in managing the day-to-day activities of mall as to finance, personnel and office operation in accordance with municipal policies and government legislation.*Proper implementation of safety and security measures.*Performs job interviews, employee training, supervision of staff, payroll management and performance appraisals in the human resource area.*Prepares financial reports and submit to head office such as:-Prepares electric and water expenses of mall for requesting for payment to the accounting department.-Collection of all rental payments from mall tenants.-Report to accounting department list of tenant with delayed payment.-Make daily cash collection report.*Prepares mall operations report as stating the action plan done for specific mall concerns.*Prepares mall memos to tenants for their information purposes such as violation memo, pest con memo, marketing memo, operations memo, power interruption memo, etc.*Event organizing such as Trick or Treat, Easter Egg Hunt, Grand Parents’ Day and other marketing related promos.*Attends to concerns/problems of all tenants and provide solutions thereof.*Performs other functions that may be assigned by the top management when the need arises.



Minerva's Flowershop and Catering Services

• Stall 1 UPC Building Washinton St. Centro 4 Tuguegarao City Cagayan

• Co Owner

  • Sep 2012 - Present

  Our family owned business is a flower shop and catering services.I directly supervise and coordinate activities of retail sales and assign employees to specific duties.I do provide customer service with greetings and assisting customer and responding to customer inquiries and complaints.Record keeping of purchases ,sales and formulate pricing policies for profitability purposes. Processing business permits and licenses to our shop is also one of may part at the business. Our family owned business is a flower shop and catering services.I directly supervise and coordinate activities of retail sales and assign employees to specific duties.I do provide customer service with greetings and assisting customer and responding to customer inquiries and complaints.Record keeping of purchases ,sales and formulate pricing policies for profitability purposes. Processing business permits and licenses to our shop is also one of may part at the business.



Excellence Appliance Technologies Inc.

• Cagayan Appliannce Center

• Promo Merchandiser

  • Feb 2010 - Sep 2010

  As a promodiser i do sell and promote products to customers.I ensure that customer needs are satisfied and exceeded the implementation of company's service standard.I also make sure that i achieve sales target or quota.I am also responsible for proper display and replenishment of the merchandise assigned to me, identify and segregate items for pull out and defective.Maintaining orderliness and cleanliness of selling area is also my task.Above all, i provides first, efficient and courteous service at all customers at all times.



RGC International Corporation

• Quezon City

• Auditing Staff

  • Dec 2009 - Dec 2009

  I assist with the completion of audit engagement of the department.Checking database log in to actual receipts endorse to auditing department.calling other branch for clarification of transactions and other concerns. I also do couriering files/documents to other department. I assist with the completion of audit engagement of the department.Checking database log in to actual receipts endorse to auditing department.calling other branch for clarification of transactions and other concerns. I also do couriering files/documents to other department.



Imelda's Flowershop

• Balzain Hi-way Tuguegarao City

• Part Time Worker

  • Mar 2005 - Apr 2009

  Assembles and delivers all food and supplies from catered functions to scheduled locations.Arranges tables and decorations.Arrange buffet tables with food, beverage and serve items according to standards.Returns food and beverage, servicing equipment and utensils to catering facility and ensures cleanliness.I assist with over all floral production and design Working with floral designer to design and create small pieces of flower arrangement.Performs other duties assigned and requested. Assembles and delivers all food and supplies from catered functions to scheduled locations.Arranges tables and decorations.Arrange buffet tables with food, beverage and serve items according to standards.Returns food and beverage, servicing equipment and utensils to catering facility and ensures cleanliness.I assist with over all floral production and design Working with floral designer to design and create small pieces of flower arrangement.Performs other duties assigned and requested.



Postal Savings Bank

• Postal Savings Bank Tuguegarao

• On the Job Trainee

  • Aug 2008 - Feb 2009

  I do minimal work in here, i do photocopying and filing of document, answering phone calls , scan and fax documents to other bank branches. Also i do counting currency and coins and arranging by denomination.Assisting clients in filing up new accounts form,deposit slips withdrawal slips and other bank related forms. I do minimal work in here, i do photocopying and filing of document, answering phone calls , scan and fax documents to other bank branches. Also i do counting currency and coins and arranging by denomination.Assisting clients in filing up new accounts form,deposit slips withdrawal slips and other bank related forms.



Provincial Capitol of Cagayan

• Provincial Capitol of Cagayan

• Summer Job Employee

  • Apr 2007 - May 2007

  Minimal work such as photocopying of documents and filing.Couriering of files to other department and performs other tasks requested. Minimal work such as photocopying of documents and filing.Couriering of files to other department and performs other tasks requested.