Associate Director of On Line Services

• Oct 2003 - Present

Manager - Central Region

• Oct 2003 - Nov 2020

• Supervision up to 10 Staff including one Assistant Manager • Interviewing and hiring of internal staff • Follow policy and procedures set by RLI • Develop yearly workplan to meet the goals and business plan of RLI • Prepare quarterly reports on regional work plan, budget • Negotiate effectively with outside stakeholders and develop partnerships that assist clients to achieve self sufficiency • Develop training projects with outside agencies • Review Counselor caseloads • Monitor enquires and investigate complaints from clients ensure inquiries are responded to. • Sit on Scholarship review board for the Metis Education Foundation with University of Alberta, NAIT, Grant McEwan University and NorQuest College • Yearly staff performance reviews • Attend and report all yearly activities at the AGM for the region Assistant Manager/Employment Counselor 2005 – 2010 • Supervision of 6 staff • Plan workloads • Monitor and review operations to identify problems and recommend corrective action • Monitor enquires and investigate complaints from clients ensure inquires are responded to. • Yearly staff performance reviews • Verify time sheets ensure sick days, overtime and vacation is recorded correctly • Monitor of all client files for accuracy and completion • Interview and train all new staff • Ensure all monthly reports are in on time • Maintain and update inventory of furniture, equipment and software • Promote programs and services within the community • Establish effective working relationships with employers and agencies in the community

Plant Manager

• Jun 1993 - Sep 2002

• Prepared employees schedules and daily production reports • Complied and recorded production data from various documents for production and shipping • Prepared Workplace Incident Reports • Chaired Monthly Safety Meetings • Coordinated filing of claims, Workman’s Compensation, Long Term Disability, and provided necessary follow-up for return to work • Designed plant safety audits and implemented safety rules • Assisted with the development of Job Safety Analysis • Liaison between customer and corporate office • Maintained Provincial Legislation-for Occupational Health and Safety • Compiled and recorded data for use in payroll processing • Word Processing, maintained files • Inventory control for five companies which supplied customer