Roxanne Gonzales
Senior Admissions Representative at Southern Careers Institute-Corpus Christi- Claim this Profile
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Bio
Credentials
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Representative Training for Career School and Colleges
Texas Workforce CommissionNov, 2018- Oct, 2024
Experience
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Southern Careers Institute-Corpus Christi
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United States
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Higher Education
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1 - 100 Employee
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Senior Admissions Representative
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Apr 2021 - Present
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Admissions Representative
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Nov 2018 - Present
● Consult with prospective students on the benefits of education by accurately and compliantly communicating the campus features and program information to prospective students. ●Participate in follow-up activities with enrolled student ●Keep current on the programs offered and continually seek to improve product knowledge. ●Conduct extensive phone work and promptly submit required reports or projects. ●Generate personally developed inquiries and referrals. ●Provide excellent customer service to students from inquiry to start. ●Participate in campus events such as open houses, orientations and career days. ●Input all activity into database management system in a timely and accurate manner ●Actively participate in training development as needed both in a group and individually. ●Appropriately represent the campus and uphold company values at local school and community events. ●Work with other departments to ensure a positive work environment that puts the needs of the student first. ●Operate within federal and state regulations at all times and adhere to company Admissions Code of conduct, policies and procedures. ●Other duties as assigned.
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Bechtel National Inc
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United States
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Construction
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700 & Above Employee
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Bahavior Safety
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Jul 2016 - Oct 2018
●Behavior Safety Audits ●Developed in house safety audit sheet and computerized tracking program ●Conducted safety meeting with members and supervision to develop solutions to prevent future accidents ●Complied with company record keeping to keep the company aware of worker's behavior out in the field ●Recruited & Implemented training new members on behavior safety procedures and accident protection and prevention Hydro Testing ●Detected and located leaks, using air and water pressure ●Set up manifolds with pressure gauges and pressure safety values ●Job safety analysis forms ●Dropped object safety Material ●Issuing & receiving material ●Material Inventory ●Safety harness inspection ●Order forms
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Admissions Representative
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Jun 2014 - Sep 2016
Consult with prospective students on the benefits of education by accurately and compliantly communicating the campus features and program information to prospective students. * Participate in follow-up activities with enrolled students. * Keep current on the programs offered and continually seek to improve product knowledge. * Conduct extensive phone work and promptly submit required reports or projects. * Generate personally developed inquiries and referrals. * Provide excellent customer service to students from inquiry to start. * Participate in campus events such as open houses, orientations and career days . * Input all activity into database management system in a timely and accurate manner. * Actively participate in training development as needed both in a group and individually. * Appropriately represent the campus and uphold company values at local school and community events. * Work with other departments to ensure a positive work environment that puts the needs of the student first. * Operate within federal and state regulations at all times and adhere to company Admissions Code of conduct, policies and procedures. * Other duties as assigned.
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LA Insurance Agency
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Insurance
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1 - 100 Employee
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Lead Agent
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Jul 2015 - Oct 2015
*Solicited business through sales and marketing *Worked with companies to resolve underwriting issues, ensuring companies met insurance compliance regulations *Supervised and trained co-workers to ensure quotas were met and work was done according to policy and regulations *Interviewed and prepared final list to Human Resources for hiring *Evaluated job performance *Assisted customers in person and on telephone *Solicited business through sales and marketing *Worked with companies to resolve underwriting issues, ensuring companies met insurance compliance regulations *Supervised and trained co-workers to ensure quotas were met and work was done according to policy and regulations *Interviewed and prepared final list to Human Resources for hiring *Evaluated job performance *Assisted customers in person and on telephone
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Amco Auto Insurance
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United States
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Insurance
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1 - 100 Employee
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Lead Agent / Office Manager
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Jun 2012 - Jun 2014
*Solicited business through sales and marketing and partnered with local delearships *Worked with companies to resolve underwriting issues, ensuring companies met insurance compliance regulations *Supervised and trained co-workers to ensure quotas were met and work was done according to policy and regulations *Interviewed and prepared final list to Human Resources for hiring *Evaluated job performance *Assisted customers in person and on telephone *Solicited business through sales and marketing and partnered with local delearships *Worked with companies to resolve underwriting issues, ensuring companies met insurance compliance regulations *Supervised and trained co-workers to ensure quotas were met and work was done according to policy and regulations *Interviewed and prepared final list to Human Resources for hiring *Evaluated job performance *Assisted customers in person and on telephone
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ACE Cash Express
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United States
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Financial Services
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700 & Above Employee
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Financial Center Manager
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May 2008 - May 2012
*Customer Service, assessed & processed loan needs *Sales & Marketing (Financial services) *Accounts receivable/ Accounts payable *Processed loan payments and collected on outstanding balancing *Made money wire transfers for customers (Money Gram) *Prepared large bank deposits and balanced cash drawers and safe *Cashed checks and processed money orders *Counseled customers on loan repayment and debt management *Worked profit and loss reports, ensuring office remained profitable *Sold & issued insurance policies *Evaluated employee performance and set professional goals
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Education
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University of the Incarnate Word
Bachelor of Business Administration - BBA, Business Administration and Management, General -
Taft High School
GED, Basic