Roxanne Cole
Customer Retention Manager at Organimi- Claim this Profile
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Bio
Annie Bustos
I had the great pleasure of working with Roxanne at Angoss during which time she was the sales manager, responsible for ensuring her team of sales representatives achieved their sales targets. In this challenging role Roxanne met the demands which appeared effortlessly. Not only did her team consistently achieve their sales targets they often times surpassed what expected. In addition to being a strong sales leader, Roxanne would always go above and beyond her role in working with customers to ensuring further identify opportunities and grow the business. She was one of the most dedicated, diligent and valuable employees. As the marketing manager for the company at the time, I had worked extremely close with Roxanne in developing campaigns, soliciting feedback as well as working to identifying areas of improvement in the lead to sales hand off process. She is resourceful and tactical and a wonderful addition to any team.
Eric Apps
Roxanne completed a successful 10+ year at Angoss during which she assumed progressively more senior roles. She moved from sales administrative, through license management and client relationship management roles to her final position as Inside Sales Manager. In this capacity she was responsible for directly managing a small team of inside sales representatives, working collaboratively with our marketing and client service teams as well as regularly interfacing with the senior management team. Despite the many challenges of the business environment, both external and internal, Roxanne was a true team player who remained focused, earned the trust and respect of her colleagues, and worked consistently and diligently to achieve corporate and team goals, while motivating her fellow employees. She was also able to develop strong relationships with our clients that helped contribute to customer retention and business expansion. In addition to successfully performing her direct responsibilities, and delivering consistent revenue growth results, she contributed significantly to the company's culture and social environment. On her own initiative in many cases, and when asked at other times, she organized numerous, successful firm events that were well attended, well received and helpful in developing a stronger team culture. Roxanne is focused, reliable, entrepreneurial and authentic. I am confident she will work well in any team based sales environment.
Annie Bustos
I had the great pleasure of working with Roxanne at Angoss during which time she was the sales manager, responsible for ensuring her team of sales representatives achieved their sales targets. In this challenging role Roxanne met the demands which appeared effortlessly. Not only did her team consistently achieve their sales targets they often times surpassed what expected. In addition to being a strong sales leader, Roxanne would always go above and beyond her role in working with customers to ensuring further identify opportunities and grow the business. She was one of the most dedicated, diligent and valuable employees. As the marketing manager for the company at the time, I had worked extremely close with Roxanne in developing campaigns, soliciting feedback as well as working to identifying areas of improvement in the lead to sales hand off process. She is resourceful and tactical and a wonderful addition to any team.
Eric Apps
Roxanne completed a successful 10+ year at Angoss during which she assumed progressively more senior roles. She moved from sales administrative, through license management and client relationship management roles to her final position as Inside Sales Manager. In this capacity she was responsible for directly managing a small team of inside sales representatives, working collaboratively with our marketing and client service teams as well as regularly interfacing with the senior management team. Despite the many challenges of the business environment, both external and internal, Roxanne was a true team player who remained focused, earned the trust and respect of her colleagues, and worked consistently and diligently to achieve corporate and team goals, while motivating her fellow employees. She was also able to develop strong relationships with our clients that helped contribute to customer retention and business expansion. In addition to successfully performing her direct responsibilities, and delivering consistent revenue growth results, she contributed significantly to the company's culture and social environment. On her own initiative in many cases, and when asked at other times, she organized numerous, successful firm events that were well attended, well received and helpful in developing a stronger team culture. Roxanne is focused, reliable, entrepreneurial and authentic. I am confident she will work well in any team based sales environment.
Annie Bustos
I had the great pleasure of working with Roxanne at Angoss during which time she was the sales manager, responsible for ensuring her team of sales representatives achieved their sales targets. In this challenging role Roxanne met the demands which appeared effortlessly. Not only did her team consistently achieve their sales targets they often times surpassed what expected. In addition to being a strong sales leader, Roxanne would always go above and beyond her role in working with customers to ensuring further identify opportunities and grow the business. She was one of the most dedicated, diligent and valuable employees. As the marketing manager for the company at the time, I had worked extremely close with Roxanne in developing campaigns, soliciting feedback as well as working to identifying areas of improvement in the lead to sales hand off process. She is resourceful and tactical and a wonderful addition to any team.
Eric Apps
Roxanne completed a successful 10+ year at Angoss during which she assumed progressively more senior roles. She moved from sales administrative, through license management and client relationship management roles to her final position as Inside Sales Manager. In this capacity she was responsible for directly managing a small team of inside sales representatives, working collaboratively with our marketing and client service teams as well as regularly interfacing with the senior management team. Despite the many challenges of the business environment, both external and internal, Roxanne was a true team player who remained focused, earned the trust and respect of her colleagues, and worked consistently and diligently to achieve corporate and team goals, while motivating her fellow employees. She was also able to develop strong relationships with our clients that helped contribute to customer retention and business expansion. In addition to successfully performing her direct responsibilities, and delivering consistent revenue growth results, she contributed significantly to the company's culture and social environment. On her own initiative in many cases, and when asked at other times, she organized numerous, successful firm events that were well attended, well received and helpful in developing a stronger team culture. Roxanne is focused, reliable, entrepreneurial and authentic. I am confident she will work well in any team based sales environment.
Annie Bustos
I had the great pleasure of working with Roxanne at Angoss during which time she was the sales manager, responsible for ensuring her team of sales representatives achieved their sales targets. In this challenging role Roxanne met the demands which appeared effortlessly. Not only did her team consistently achieve their sales targets they often times surpassed what expected. In addition to being a strong sales leader, Roxanne would always go above and beyond her role in working with customers to ensuring further identify opportunities and grow the business. She was one of the most dedicated, diligent and valuable employees. As the marketing manager for the company at the time, I had worked extremely close with Roxanne in developing campaigns, soliciting feedback as well as working to identifying areas of improvement in the lead to sales hand off process. She is resourceful and tactical and a wonderful addition to any team.
Eric Apps
Roxanne completed a successful 10+ year at Angoss during which she assumed progressively more senior roles. She moved from sales administrative, through license management and client relationship management roles to her final position as Inside Sales Manager. In this capacity she was responsible for directly managing a small team of inside sales representatives, working collaboratively with our marketing and client service teams as well as regularly interfacing with the senior management team. Despite the many challenges of the business environment, both external and internal, Roxanne was a true team player who remained focused, earned the trust and respect of her colleagues, and worked consistently and diligently to achieve corporate and team goals, while motivating her fellow employees. She was also able to develop strong relationships with our clients that helped contribute to customer retention and business expansion. In addition to successfully performing her direct responsibilities, and delivering consistent revenue growth results, she contributed significantly to the company's culture and social environment. On her own initiative in many cases, and when asked at other times, she organized numerous, successful firm events that were well attended, well received and helpful in developing a stronger team culture. Roxanne is focused, reliable, entrepreneurial and authentic. I am confident she will work well in any team based sales environment.
Experience
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Organimi
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Canada
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Software Development
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1 - 100 Employee
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Customer Retention Manager
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Feb 2022 - Present
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NUCAP Technologies
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India
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Software Development
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1 - 100 Employee
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Customer Service Supervisor
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Sep 2015 - Present
NUCAP is a privately owned company founded in 1994. At NUCAP, we take pride in bringing the market innovations for product performance and manufacturing efficiencies. As experts in cold form stamping for vehicle brake system components we are able to evaluate and improve current products to enhance safety, durability, performance, quality and cost. NUCAP is proud to work with both Original Equipment and Aftermarket companies in the aviation, automotive, commercial vehicle, industrial, motorcycle and rail markets. Show less
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Geosoft Inc.
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Canada
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Software Development
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1 - 100 Employee
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Account Representative
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May 2014 - Present
Geosoft helps earth explorers make discoveries through insights gained from geospatial data. Delivering a complete solution for effective subsurface earth exploration, Geosoft provides exploration-focused customer and professional services and technical solutions across desktop, server and Internet platforms - See more at: http://www.geosoft.com/about-geosoft/company-capabilities#sthash.1fQoZPIl.dpuf Geosoft helps earth explorers make discoveries through insights gained from geospatial data. Delivering a complete solution for effective subsurface earth exploration, Geosoft provides exploration-focused customer and professional services and technical solutions across desktop, server and Internet platforms - See more at: http://www.geosoft.com/about-geosoft/company-capabilities#sthash.1fQoZPIl.dpuf
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Software Sales Manager
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Jan 2000 - Jun 2011
Angoss Software is a leading predictive analytics and data mining software and solution provider to many global fortune 500 organizations Angoss Software empowers organizations to make "Better Business Decisions. Every Day." to grow revenues, while reducing risk and cost.; Accountable for software sales team which comprised of junior, intermediate and senior sales executives, to ensure they are successful and are progressing on opportunities serving both existing customers and new customer relationship. Managed the software sales team, selling packaged software and training Responsible for achieving a sales target of $2.5 million annually Strategic planning of account and territory planning Created sales forecast and quota planning for the software sales team Consistently achieved sales targets year over year Provided guidance and develop strategies on opportunities, calling plans and emerging sales issues Developed strategic account plans for key accounts License Renewal Manager (2004-2011) Responsible for Software Renewal program with a sales renewal target, accounting for 3 million of revenues annually Tracked sales expense and generate reports to determine ROI on revenue verses expenditures Controlled the distribution of our License Manager software to clients First line technical support for the software Processed and created purchase orders and invoices for all departments Accounts payable, accounts receivable Show less
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Software SalesManager
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Sep 2000 - May 2011
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Sales Coordinator/License Administrator
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Jan 2000 - Jan 2004
Support the VP of Sales and Strategic Sales Executives, in the following areas; Customer Service, Client Invoicing, and Lead Management. Coordinate client training for products sold, track expenses for sales budget, and assign all project codes for sales and services team.Performed dual roles as Sales Coordinator and License Administrator efficiently Assessed all inbound leads, reply accordingly to prospective clients, and redirect to appropriate sales representativeManaged collections on overdue accounts and following up accordingly to ensure payment is made within a timely mannerImplemented and managed US and Canadian corporate credit card programCoordinated training for all clientsCoordinated all corporate travel and corporate events Show less
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Quantum Management Services
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Accounting
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1 - 100 Employee
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Senior Receptionist / Clerk
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Jan 1999 - Jan 2000
The Quantum Group of Companies has earned its reputation as the full-service human resources partner of choice by providing unique and effective recruitment solutions that meet clients' complex staffing needs.; Trained junior receptionist and lunch relief Answered 30-40 lines, with approximately 2,000 calls daily Kept a daily log of employees and applicants Greeted clients and prepared them to meet Placement Directors Prepared courier schedules on a daily basis and placing orders Filing, handling incoming and outgoing faxes and photocopying Show less
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Quantum Management Services Ltd.
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Canada
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Staffing and Recruiting
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100 - 200 Employee
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Software Sales Manager
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1999 - 2000
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Legal Assistant - Litigation assistant
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Jan 1998 - Jan 1999
Boutique law firm specializing in Litigation, Family and Real Estate Law.; Drafted Correspondence and transcribe dicta tapes Prepared statement of accounts File organization; open, close, and organized files Reception Relief Attended to clients and responded to clients inquires on the phone Scheduled meetings for associates File documents with the court Maintained and updated the task list Boutique law firm specializing in Litigation, Family and Real Estate Law.; Drafted Correspondence and transcribe dicta tapes Prepared statement of accounts File organization; open, close, and organized files Reception Relief Attended to clients and responded to clients inquires on the phone Scheduled meetings for associates File documents with the court Maintained and updated the task list
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Education
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Herzing Career College
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Herzing College
Legal
Community
