Roxann Hills

Installation Project Manager at WAND Corporation | Digital Menu Boards | Digital Agency
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Contact Information
us****@****om
(386) 825-5501
Location
San Jose, California, United States, US

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Jeremy Packer

Roxann has been an integral part of my success and my fellow Field Service/Implementation Engineers. She always seemed willing to help and on a number of occasions have gone WELL ABOVE what was expected to make our engagements smooth. Always approachable and genuinely enthusiastic. I'm sure I speak for most of my fellow colleagues and when I say she will surely be missed.

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Experience

    • United States
    • Software Development
    • 1 - 100 Employee
    • Installation Project Manager
      • Sep 2022 - Present
    • Professional Services Coordinator
      • Nov 2014 - Aug 2022

      • Coordinator for Pure Storage NDUs, Flash Arrays and Capacity Adds. Working directly with the customers and internal Pure teams to schedule engineers for installation. • Managed WAND installations consisting of vetting technicians, coordinating with contractors, customers, subcontractors, engineers and security for boards all over the US. • Lead Coordinator for the Google White Board installations for customers. • Handled HPE and Silk to schedule installations of multiple types of equipment with customers all over North America. • Developed all process and procedures for each of my accounts. Show less

    • United States
    • Sales Operations & Professional Education Coordinator
      • Feb 2009 - Nov 2013

      • Support the Sr. VP of Global Sales, VP Sales Europe, Asia and South America along with Sr. Director of Sales Training, Sr. Director or Professional Education, Sr. Director of Sales Operations, Area Directors, Regional Business Directors and the entire sales force. • Provide day to day management of Fleet operations including, insurance, accidents, auction and purchasing new vehicles for all of sales. • Management of all hysteroscopy simulators worldwide by personally conducting repairs on broken parts, troubleshooting, tracking and scheduling. • Support sales training and professional education departments by setting up all training labs with working scopes, scope towers, pelvic models and simulator(s). • Handle all incoming per diem contractors and MD Preceptor payments, issues, contracts and correspondence. • Manage all field hysteroscopy scopes. This includes but not limited to repairs, troubleshooting and tracking. • Responsible for generating all letters and certificates for newly signed off doctors for the Essure procedure. • Provide project management of the CEU Family Planning course for nurses online. I handle the tests, create the certificates, correspondence with the nurses and track them on a weekly basis. • Support the entire sales force with certificates, letters, training numbers, POC entries, documents, credentialing, business cards, fleet vehicles, scopes and other administrative items. • Provide monthly reports. Show less

    • United States
    • Software Development
    • 1 - 100 Employee
    • Training Analyst
      • May 2007 - Dec 2008

      •Managed all the Learning & Development departments’ classes at NetApp. Including providing all metrics, evaluation summary reports, monthly reports, documentation for the monthly Biz Review meetings and weekly enrollment schedules. •Worked with all levels of management to coordinate class schedules, presenters, facilitators and materials. •Provided vendor coordination for the yearly schedule, vendor annual meeting and monthly new employees meeting with executives. •Supported and managed the intact training from other departments within NetApp. Developed the work authorization, statement of work, plan for training and marketing. •Coordinated the setup, break down and greeting of the facilitators each morning Show less

    • United States
    • Non-profit Organizations
    • 1 - 100 Employee
    • Office Coordinator
      • May 2006 - Sep 2007

      •Support CEO, COO, VP of Drug Discovery and all staff with all travel arrangements, research, calendaring and reports. •Responsible for the smooth coordination for the office network, machines, filing system, patents and supplies. •Provide HR support for all employees and interface with medical, dental plan providers. •Give administrative and logistical support for board meetings, principal scientific investigator meetings, scientific advisory board and business advisory board member meetings. •Training staff and volunteers on new software and handle all IT issues. •Provide web support and creating updates, reports etc. in HTML Show less

    • United States
    • Plastics Manufacturing
    • 100 - 200 Employee
    • Sales Coordinator
      • May 2004 - May 2006

      •Supporting VP of Sales & Engineering, Director of Sales & Marketing and the Director of Engineering & Program Management. •Direct interaction with customers and suppliers. •Creating RFQ packages, final quotes, customer POs etc. •Set up and coordinated gatherings for the GAMA Association and NUMMI. •Designed and developed GAMA Newsletter. •Worked with executive management on Cost Savings Team to continuously bring down costs within the company. •Supporting VP of Sales & Engineering, Director of Sales & Marketing and the Director of Engineering & Program Management. •Direct interaction with customers and suppliers. •Creating RFQ packages, final quotes, customer POs etc. •Set up and coordinated gatherings for the GAMA Association and NUMMI. •Designed and developed GAMA Newsletter. •Worked with executive management on Cost Savings Team to continuously bring down costs within the company.

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